Lexus of Merrillville

Testimonials

CARS
Natalie
Full Star Full Star Full Star Full Star Full Star
2-24-2020
Great service

Chris was so helpful. He made the whole process very simple and I felt very well informed about my services that needed to be done.

GOOGLE
Bettie Lewis
Full Star Full Star Full Star Full Star Full Star
2-22-2020
EDMUNDS
Bettie
Full Star Full Star Full Star Full Star Full Star
2-22-2020
Service Surveys

Prompt attention when I arrive. Very courteous and professional all the way.

CARS
Tara
Full Star Full Star Full Star Full Star Full Star
2-21-2020
Great experience

Jerry Storey was just wonderful, made the entire experience of buying a new vehicle excellent. Definitely recommend this dealer for your next purchase.

CARS
Richard
Full Star Full Star Full Star Full Star Full Star
2-20-2020
Thank you!

Quick and easy. Treated courteously as well. It was too cold to get a car wash but usually they do wash our car. Clean facilities as well.

GOOGLE
Ann Smith
Full Star Full Star Full Star Full Star Full Star
2-19-2020

My daughter and I went there last weekend and were pleasantly surprised by not only your selection of pre-owned vehicles, but by our salesman Jonathon. He was relatable, smart, very knowledgeable about your brand and wasn't pushy like some other sales people we have crossed paths with in the past. He really was a breath of fresh air and because he was so helpful to us and talked us thru everything, I found him to be honest and very likable. My husband and i will be back within the next year to purchase a vehicle for me and we will definitely only be doing business with Jonathon. Thank you!! My daughter absolutely LOVES her car!!!

EDMUNDS
Kenneth
Full Star Full Star Full Star Full Star Full Star
2-18-2020
Service at it's best.

Chris and Todd are always willing answer any questions I might have. I always feel that I am in good hands.

GOOGLE
Ken Sorrells
Full Star Full Star Full Star Full Star Full Star
2-18-2020

Chris and Todd are always willing answer any questions I might have. I always feel that I am in good hands.

CARS
Max
Full Star Full Star Full Star Full Star Full Star
2-18-2020
Great service

Genuine service member who was not pushy and worked one on one with me to make sure the sales process went as smooth and possible.

GOOGLE
Jessica Naspinski
Full Star Full Star Full Star Full Star Full Star
2-17-2020

Johnathon is truly someone who cares about people. He made buying a car a breeze. He listened to everything I wanted in a car and went above and beyond to make sure I was happy. He explained everything in detail and was able to answer all questions. He gave his full attention to helping me find the perfect car. I would recommend anyone looking for a luxury car to give him a visit! You will not regret it.

GOOGLE
WALTA GUY
Full Star Full Star Full Star Full Star Full Star
2-16-2020
CARS
Mark
Full Star Full Star Full Star Full Star Full Star
2-16-2020
Greatservice and went out off their way to help.

Quick, expert service. I and out in less than an hour. Very impressed for my first time dealing with Lexus service Dept.

CARS
James
Full Star Full Star Full Star Full Star Full Star
2-15-2020
Great service

Friendly, met us as soon as we pulled. Came out and explain what was done sooner than the time that indicated it would take

EDMUNDS
John
Full Star Full Star Full Star Full Star Full Star
2-14-2020
Servicing for 2011 IS250C & 2017 RX350

The service departmeng goes out of their way for my wife.

CARS
Carol
Full Star Full Star Full Star Full Star Full Star
2-13-2020
Trustworthy service

I was greeted in a timely matter for service. The waiting area is very comfortable. I experienced great communication with service representative, CLEAN CAR!

CARS
Garry
Full Star Full Star Full Star Full Star Full Star
2-12-2020
Always Great Service

Everything is always great at Lexus of Merrillville. Staff is courteous and willing to help. My car is always delivered clean when work is complete.

GOOGLE
Max Flanagan
Full Star Full Star Full Star Full Star Full Star
2-12-2020

I Purchased a used vehicle on their lot and in the past had had bad experiences shopping for vehicles in the greater Chicago metro, living in Wisconsin it is a lawless environment down there!. I have to say things changed completely when I stepped in to Lexus of Merrillville. I was greeted right away and after asking for a sales rep I was introduced to Bob Navarro. He was a very genuine, knowledgable salesman who answered all of my questions and not once tried to push me into anything. He was very thorough and I would be willing to do business with him in a heartbeat. In terms of the financing everyone else made it smooth and painless. I had a fantastic experience with the folks at Lexus of Merrillville and would definitely do business with them again. Living in the greater Milwaukee metro its a shame they are as far away as they are!

EDMUNDS
Cassandra
Full Star Full Star Full Star Full Star Full Star
2-11-2020
IS250 2008

I brought my car in because a loud noise and rubbing coming from the front of car when I brake they kept it next day gave me estimate my car was ready that afternoon. Thank You

GOOGLE
Tiffany Payne
Full Star Full Star Full Star Full Star Full Star
2-10-2020
EDMUNDS
Minnie
Full Star Full Star Full Star Full Star Full Star
2-9-2020
Gold RX 350 owner

Quick turnaround of service.

GOOGLE
Mike Karas
Full Star Full Star Full Star Full Star Full Star
2-8-2020

I just bought my previously leased RX fromLexus of Merrillville. This was the fourth vehicle I’ve leased from them. My salesman, Joe Sepulveda, does an outstanding job and is extremely helpful and knowledgeable. Willie and his entire staff are simply the best. And Todd and his service team are really accommodating and top notch!

GOOGLE
Colin Dernulc
Full Star Full Star Full Star Full Star Full Star
2-8-2020

Joe and Pete made my whole buying experience so easy! And when I come to service Todd always takes care of me! I will definitely be back!!

EDMUNDS
Fredy
Full Star Full Star Full Star Full Star Full Star
2-7-2020
One of the best car purchase experience

Joe was very helpful and professional. He made sure the purchase of my car was a very good experience.

EDMUNDS
Richard
Full Star Full Star Full Star Full Star Full Star
2-6-2020
Easy purchase

It was the easiest car purchase that I’ve made. You had the car I wanted and the salesman allowed me to make a decision without any pressure. Dealing with the finance manager was also easy.

GOOGLE
Sharon Sepulveda
Full Star Full Star Full Star Full Star Full Star
2-5-2020

Always a positive experience with Joe. I have referred multiple people to go see him and all are always pleased. Great business mind and straight forward.

GOOGLE
Cassy DeYoung
Full Star Full Star Full Star Full Star Full Star
2-5-2020

Joe was great and made the whole experience easier!

GOOGLE
Susan Colon
Full Star Full Star Full Star Full Star Full Star
2-5-2020

After talking to Joe Sepulveda I felt confident, knowing exactly what to expect out of purchasing a Lexus. He’s salesmanship and kind personality prove him to be a winner.

CARS
Richard
Full Star Full Star Full Star Full Star Full Star
2-5-2020
Easy purchase

It was the easiest car purchase that I’ve made. You had the car I wanted and the salesman allowed me to make a decision without any pressure. Dealing with the finance manager was also easy.

GOOGLE
stephanie sepulveda
Full Star Full Star Full Star Full Star Full Star
2-4-2020

Every time i come to lexus i ask for Joe! He is a great salesman and very knowledgeable of the car details! Chris in service always has my car in and out in a good time!

GOOGLE
Joe Sep
Full Star Full Star Full Star Full Star Full Star
2-4-2020
GOOGLE
sandra sepulveda
Full Star Full Star Full Star Full Star Full Star
2-4-2020

Joe truly believes a Lexus is the best looking and safest car on the market. He answered all my questions and is very knowledgeable. Ask for Joe by name. You won’t be disappointed!

GOOGLE
cheryl repko
Full Star Full Star Full Star Full Star Full Star
2-4-2020

Joe Sepulveda is an outstanding sales associate.. We just moved back to Indiana and we needed a truck and Joe went out of his way to find us an awesome vehicle .. and what a great price

CARS
Margaret
Full Star Full Star Full Star Full Star Full Star
2-3-2020
Great service

Service is always great here. Very nice people. Always helpful. Answers questions and explains things. Great clean facility as well.

GOOGLE
EURO-LUXE
Full Star Full Star Full Star Full Star Full Star
2-1-2020

The best car buying experience ever. Last year I purchased a pristine, Jaguar XJL in white with 30,000 miles. This car was literally in perfect condition & I received a very fair deal honestly. I had it serviced shortly after at Jaguar of Jacksonville & the Senior Jaguar mechanic said, it was one of the best maintained pre-owned Jags he ever serviced. I was thrilled, because buying pre-owned can often be challenging. I want to extend a HUGE thank you to Mr. Willie Haddad. He made my buying experience so wonderful & the best ever. He is kind, honest, accommodating, helpful & honorable. He went above & beyond in so many ways, this review would be so long if I went in depth. Thank you Mr. Haddad for 10 star service. You & your dealership are the gold standard in car sales.

GOOGLE
Martha Harris
Full Star Full Star Full Star Full Star Full Star
2-1-2020
EDMUNDS
Martha
Full Star Full Star Full Star Full Star Full Star
2-1-2020
Happy Service: Happy Customer

Carter is very professional and patient. He takes time to listen and to respond with helpful information. He is the respectful person that I expected after buying a car from Dave Gardner.

CARS
Mark
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Great Service

The service staff is friendly and knowledgeable. Good hours and really clean facility. Nice selection of cars and we've always gotten great deals.

CARS
Jonathan
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Lexus of Merriville

Great facility and amenities. World class customer service. Professionally trained technicians to fix my car correctly. I only have my Lexus serviced here.

EDMUNDS
Diane
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Great Customer Service!

Staff is friendly and helpful. On time appointments, and comfortable waiting area.

CARS
Marianne
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Great service

Very professional and accommodating Chris went out of his way He kept me informed on what was being done and updated me along the way

CARS
Tony
Full Star Full Star Full Star Full Star Full Star
1-30-2020
Lexus owner

Done on time, good communication . Easy to make my appointment and discussed all the details in advance. Will take car to be serviced here again.

CARS
Abdallah
Full Star Full Star Full Star Full Star Full Star
1-29-2020
Experience at Lexus

I liked how the salesman Joe responded to all my questions via text and gave me his number for any future questions.

CARS
Fayette
Full Star Full Star Full Star Full Star Full Star
1-28-2020
Great service, professional service

Professional salesmen, speaking clearly for full understanding. Appreciated the time they took on my vehicle to get it done right.

CARS
Bobbie
Full Star Full Star Full Star Full Star Full Star
1-27-2020
Great service and facility.

I'm a long time customer and have enjoyed the personal attention of the service department personnel. They express a genuine interest in your concerns and the waiting area is always clean and comfortable. I was reminded of the times when Mark would come through for a short greeting and chat.

GOOGLE
Kyle Cress
Full Star Full Star Full Star Full Star Full Star
1-25-2020