Testimonials

GOOGLE
Jonathan Lozada
Full Star Full Star Full Star Full Star Full Star
5-25-2020

Great place to buy your next car. The price was worth an hour drive and the sales people were professional. The finance person was great and not pushy. Recommend

GOOGLE
Yvonne Higgins
Full Star Full Star Full Star Full Star Full Star
5-25-2020
CARS
Tabitha
Full Star Full Star Full Star Full Star Empty Star
5-23-2020
Great service

Promptness, personalism, and professionalism. Overall I always have a pleasant experience with Lexus. This is why I continue to lease/purchase vehicles from this dealership since 2009.

CARS
Rosita
Full Star Full Star Full Star Full Star Full Star
5-23-2020
Job well done, courtesy, friendliness, cleanliness

Courtesy, accommodating, friendliness, cleanliness, answered questions, and job well done. I am very pleased with how quiet is the car when running and how good it runs.

CARS
Jacki
Full Star Full Star Full Star Full Star Full Star
5-22-2020
customer care

In the service area extreme care taken to insure customer safety customer. All of the staff wore masks and chairs were separated. The main desk was continually wiped down. I appreciated it.

GOOGLE
Martin mitreski
Full Star Full Star Full Star Full Star Full Star
5-18-2020

Awesome and easy buying experience .Had the pleasure of working with Johnathon Vargas as our sales agent who took great care of us and made sure we got a great deal.The whole management team is very professional and great to work with. Would recommend 5/5!

GOOGLE
PJ Alaniz
Full Star Full Star Full Star Full Star Full Star
5-18-2020

Lexus of Merrillville is great

GOOGLE
Corey Norton
Full Star Full Star Full Star Full Star Full Star
5-18-2020

Lexus of Merrillville is the best dealership out there. Would recommend to everyone

GOOGLE
Carter Bryant
Full Star Full Star Full Star Full Star Full Star
5-18-2020

Lexus of Merrillville is amazing.

GOOGLE
Makayla Wegner
Full Star Full Star Full Star Full Star Full Star
5-18-2020

Lexus of Merrillville is friendly and sweet. Always have your best interest at heart. Would recommend to everyone

GOOGLE
Donald Slager
Full Star Full Star Full Star Full Star Full Star
5-16-2020

Thank You Johnathon Vargas. You know your product and represent it well. Good follow up & attention to details. Excellent experience and super helpful in setting Mom up with her new ride. A top safety pick with great support. I am confident she will be well taken care of by everyone at your dealership! You made this easy & I appreciate you.

CARS
Tiffany
Full Star Full Star Full Star Full Star Full Star
5-12-2020
Service Review April 2020

Very friendly staff and comfortable and clean waiting area. I am always comfortable. The wait doesn't fee long because it is so comfortable.

CARS
Lesley
Full Star Full Star Full Star Full Star Full Star
5-9-2020
Great Service

Courteous, professional service. Good program to address COVID-19. Excellent facilities with reasonable repair time. Service advisor was very knowledgeable and helpful.

CARS
Margaret
Full Star Full Star Full Star Full Star Full Star
5-9-2020
Five Star Service!

I liked the service, particularly the wonderful customer service of Chris. Also, totally liked the steps taken for social distancing and disinfecting the car at the outset.

CARS
Michael
Full Star Full Star Full Star Full Star Full Star
5-9-2020
Excellent Service

In and Out with professional service with appropriate telephone cars to set appointment for date and time of servicing for warranty on our Lexus 460 GX.

CARS
Michael
Full Star Full Star Full Star Full Star Full Star
5-6-2020
GREAT Customer Service

Johnathan was a great salesman to us. He got us exactly what we wanted and in the timeframe we wanted. Also, he was very responsive unlike some other dealerships we dealt with during this process.

CARS
Willie
Full Star Full Star Full Star Full Star Full Star
5-5-2020
VERY GOOD SERVICE AND CLEAN

EVERYTHING-MAKE AN APPOINTMENT AND SET AND WATCH TV OR READ UNTIL SOMEONE SAID"S YOU ARE READY. A VERY PLEASENT EXPREASENT

EDMUNDS
PM
Full Star Full Star Full Star Full Star Full Star
5-3-2020
Lexus of Merriville

Clean and sanitized waiting area. Edgar is very professional and friendly. Great customer service.

CARS
Donna
Full Star Full Star Full Star Full Star Full Star
5-2-2020
Great Experience

The professionalism, kindness, and genuine concern my sales associate Hoe Sepulveda showed me while working to put me in the vehicle I wanted, and staying within the parameters I requested.

GOOGLE
Mike Hawryszkow
Full Star Full Star Full Star Full Star Full Star
5-1-2020

Can’t say enough great things about our car buying experience! Johnathan Vargas was very professional and found these the exact car we were looking for. Upon delivery, he made sure we were completely happy with the car before we left. Bob in finance truly had our best interest in mind and even found a better deal for us after a small hiccup with another lender. Would highly recommend them if you are looking for a vehicle. Really god we choose to buy from them.

CARS
Dianna
Full Star Full Star Full Star Full Star Full Star
5-1-2020
Great service and friendly staff. Very clean facil

Everyone was friendly and helpful during this ver trying time of covid19 they explained how they disinfected the vehicle and were very conscientious in heath safety precaution

CARS
Mark
Full Star Full Star Full Star Full Star Full Star
5-1-2020
Awesome Service

Edgar, Service Advisor is always professional, and attentive to detail. He provides a great first impression for the dealership. I would highly recommend Lexus of Merrillville.

GOOGLE
HEIDI Superczynski
Full Star Full Star Full Star Full Star Full Star
4-30-2020

Just purchased a 2020 GX 460, Our salesmen was Johnathan Vargas. He was OUTSTANDING!! We live out of town and Jonathan was on the ball with getting us exactly what we wanted in a timely manner. I would 100% recommend calling him if you’re looking for a car! Thank you Jonathan for finding us our dream car!

EDMUNDS
Angela
Full Star Full Star Full Star Full Star Full Star
4-29-2020
LEXUS EXPERIENCE

I called in an they said I could come in that day beefier 3p.m. I had the dealership to myself. I got a chance to talk to everyone. Carter was absolutely wonderful

CARS
Angela
Full Star Full Star Full Star Full Star Full Star
4-29-2020
lexus experience

I called in an they said I could come in that day beefier 3p.m. I had the dealership to myself. I got a chance to talk to everyone. Carter was absolutely wonderful

GOOGLE
Tracee Monroe
Full Star Full Star Full Star Full Star Full Star
4-25-2020
CARS
Tracee
Full Star Full Star Full Star Full Star Full Star
4-25-2020
Overall experience

Everyone at Lexus of Merrillville are always professional and the service is fast. Whether it be someone at the front desk to the mechanics. Thank you!!

CARS
Mark
Full Star Full Star Full Star Full Star Full Star
3-28-2020
Simply the best car buying experience I have ever

Excellent service from the staff a quick and easy credit approval and a no hassle no pressure interaction with the staff. They make it very easy to buy a car

CARS
Matthew
Full Star Full Star Full Star Full Star Full Star
3-22-2020
Great service

Everyone was very friendly and helpful I would definitely come back to buy another car from Lexus of Merrillville and recommend to any of my friends or family

CARS
Sharifa
Full Star Full Star Full Star Full Star Full Star
3-21-2020
Great Service

Working with Daryl is always a pleasure. He is warm and professional at all times. The waiting are is very comfortable. Everyone is courteous. Cars are washed in a timely manner.

CARS
Dennis
Full Star Full Star Full Star Full Star Full Star
3-21-2020
Great salesman

Daryl gave us Excellent service and very professional this is our second lease through him. On our first lease any time we had an issue he would be there for us.

GOOGLE
tracey crawley
Full Star Full Star Full Star Full Star Full Star
3-19-2020

Willie and Joe both were very knowledgeable and were prompt in answering any questions that I had throughout and even after the purchase was complete. Would buy from these gentlemen again!

CARS
Tracey
Full Star Full Star Full Star Full Star Full Star
3-19-2020
Knowledgeable Lexus dealer

Willie and Joe both were very knowledgeable and were prompt in answering any questions that I had throughout and even after the purchase was complete. Would definitely call these guys again in the future!

GOOGLE
Edgar covarrubias
Full Star Full Star Full Star Full Star Full Star
3-18-2020
CARS
Therese
Full Star Full Star Full Star Full Star Full Star
3-18-2020
A great experience; a great car

Everyone was friendly and extremely helpful. My salesman, Dave Gardner, was very knowledgeable about the vehicles; a great, personable man; no high pressure. He took the time to walk me through the vehicle’s features.

CARS
Judith
Full Star Full Star Full Star Full Star Full Star
3-18-2020
Love Lexus in Merrillville.

Dealing with Chris and how quickly I was in and out. Waiting area is super nice and clean. Employees are friendly.

GOOGLE
lynne lee
Full Star Full Star Full Star Full Star Full Star
3-17-2020

Sales Alex she is very nice, help me everything.

GOOGLE
Matthew Miller
Full Star Full Star Full Star Full Star Full Star
3-16-2020

Very helpful and courteous especially Jerry Storey I will definitely be back

EDMUNDS
Ray
Full Star Full Star Full Star Full Star Full Star
3-15-2020
Sales

Sales and Services staff go out their way to help you.

EDMUNDS
Marsha
Full Star Full Star Full Star Full Star Full Star
3-15-2020
Very Appreciative

My salesman, Darryl Jones was very helpful.

CARS
Charles
Full Star Full Star Full Star Full Star Full Star
3-14-2020
Merrillville Lexus Dealership

I love stopping in the dealership and talking to my salesman Dave. The service also good. Just nice place to do business.

GOOGLE
Jazzlynn Baines
Full Star Full Star Full Star Full Star Full Star
3-12-2020

This afternoon I drove off the lot with my new 2020 Lexus and I couldn't be any happier!! When my husband and I first got there we walked the entire lot of cars and weren't bombarded by sales reps. I can't tell you enough how much I appreciated that and how they let us take a look in peace. Once we came inside we were greeted by Alex Salerno. From the moment we said hello to me driving off the lot, she was phenomenal! Great personality, really made me feel at ease and wasn't pushy at all, which again was greatly appreciated!! The entire Lexus team was great, efficient and knowledgeable. Would 10/10 recommend. Alex was great to work with! Thank you Alex & Lexus team!

GOOGLE
Matthew Anderson
Full Star Full Star Full Star Full Star Full Star
3-11-2020
CARS
Terry
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Great place

The people there are great to deal with, took ther time to make sure i was satisfied with everything about my deal

EDMUNDS
Gary
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Happy Lexus owner

Efficient service, helpful employees, interested sales people as well

EDMUNDS
Cathy
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Service department

Carter was wonderful! He let me know exactly what was wrong with my car and how much it would cost. Service was excellent.

EDMUNDS
William
Full Star Full Star Full Star Full Star Full Star
3-11-2020
Service experience

Quick and professional service, and friendly staff.

CARS
Matthew
Full Star Full Star Full Star Full Star Full Star
3-11-2020
beautiful facility always professional

Mr. Jones makes the car buying experience as easy as it can be never any high pressure always kind and professional he is a great guy who never treats you like you are not number one during the sale and after

CARS
Glynis
Full Star Full Star Full Star Full Star Full Star
3-9-2020
Lexus of Merrillville

The service department provided Great customer service. They take the time to explain what is going to be done to your vehicle prior to performing the service.