Lexus of Merrillville
SERVICE DEPARTMENT

Our Location

Lexus of Merrillville
3957 West US 30 Highway
Merrillville, IN 46410

Service: 219-576-6079
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SERVICE MANAGEMENT TEAM Hours

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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

FRONT END ALIGNMENT SPECIAL : $169.95
FRONT END ALIGNMENT SPECIAL

$169.95

no other purchase necessary

*Plus tax. Must present coupon when order is written. Lexus only. Cannot be combined with any other offers or specials. Valid only in our service department.

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BATTERY REPLACEMENT : STARTING AT $197.00
BATTERY REPLACEMENT

STARTING AT $197.00

Service Includes:
•Genuine Lexus Battery
•84 Month Tiered Warranty
•Towing Assistance
•Installed by Lexus Certified Technician

*Plus tax. Must present coupon when order Is written. Lexus only. Cannot be combined with any other offers or specials. Valid only in our service department.

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TIRE AND ALIGNMENT SPECIAL : $20.00 off an alignment with the purchase of 4 tires
TIRE AND ALIGNMENT SPECIAL

$20.00 off an alignment with the purchase of 4 tires

Receive $20.00 off the cost of alignment when you purchase 4 new tires! ALSO 2 years of road hazard with the purchase of 4 and free tire rotation for 2 years

*see dealer for details
*cannot be combined with any other offer

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ALIGNMENT SPECIAL $99.95 : With the purchase of 4 tires
ALIGNMENT SPECIAL $99.95

With the purchase of 4 tires

Was $169.95 Check & adjust toe Check camber & caster Check tire wear &

Must present coupon when order is written. Lexus only. Cannot be combined with any other offers or specials. Valid only in our service department. Expire 5/30/2020

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SPRING TIME SPECIAL PACKAGE $309.95
SPRING TIME SPECIAL PACKAGE $309.95

Was $399.95 Oil Change Coolant Flush & Refill- Improves Heating & Defrosting Tire Rotation & Inspection

Plus tax. Must present coupon when order is written. Lexus vehicles only. Cannot be combined with any other offers or specials. Expires 5/30/2020

LEXUS BATTERY SERVICE OR  REPLACEMENT : Starting at $179.95
LEXUS BATTERY SERVICE OR REPLACEMENT

Starting at $179.95

Plus tax. Must present coupon when order is written. Lexus only. Cannot be combined with any other offers or specials. Expires 5/30/20

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FULL SYNTHETIC OIL CHANGE : Now $88.95
FULL SYNTHETIC OIL CHANGE

Now $88.95

Lube chassis Install new oil filter Check & Top off all fluids Add up to 5 quarts motor oil Check & Adjust tire pressure Synthetic oil extra

Plus tax. Must present coupon when order is written. Lexus vehicles only. Cannot be combined with any other offers or specials. Expires 5/30/2020

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REGULAR OIL CHANGE : NOW $64.95 WAS $79.95
REGULAR OIL CHANGE

NOW $64.95 WAS $79.95

Have your oil change performed by Lexus Certified technicians starting at $79.95 for 5W-30 conventional

Plus tax. Must present coupon when order is written. Lexus vehicles only. Cannot be combined with any other offers or specials Expires 5/30/2020

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BRAKE REPLACEMENT : Get both Front and Rear brake replacement & save $50.00
BRAKE REPLACEMENT

Get both Front and Rear brake replacement & save $50.00

Front was: $399.95 Now: $369.95 Rear was: $399.95 Now: $369.95 Do both for $689.80 Includes resurfacing rotors

Rotor replacement is extra. Plus tax. Must present coupon when order is written. Lexus vehicles only. Cannot be combined with any other offers or specials. Expires 5/30/2020

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Meet Our SERVICE MANAGEMENT TEAM Staff

Service Manager TODD  SOBCZAK
X
(219) 381-3260
Service Manager
TODD SOBCZAK
Service Advisor CHRIS  HODGES
X
(219) 381-3268 Hi, My name is Chris. I am a senior service advisor at our store. I have been helping and guiding all of our guests with servicing their Lexus vehicles since 2011. You will be treated with politeness and professionalism the minute you enter our service drive. We only suggest what you need, and nothing else. All at fair and competitive prices for all our service, parts, and tires. We won't be undersold. A well-serviced Lexus from Lexus of Merrillville makes your car worth more at the time of trade or sale! Come see us! I love cooking and I am an avid White Sox fan.
Service Advisor
CHRIS HODGES
Service Advisor EDGAR COVARRUBIAS
X
(219) 381-3301
Service Advisor
EDGAR COVARRUBIAS
Service Consultant Carter Bryant
X
Service Consultant
Carter Bryant
Receptionist Kimberly Newberry
X
Receptionist
Kimberly Newberry

Contact Information


Excellent service from the staff a quick and easy credit approval and a no hassle no pressure interaction with the staff. They make it very easy to buy a car

- Mark, CARS

Everyone was very friendly and helpful I would definitely come back to buy another car from Lexus of Merrillville and recommend to any of my friends or family

- Matthew, CARS

Working with Daryl is always a pleasure. He is warm and professional at all times. The waiting are is very comfortable. Everyone is courteous. Cars are washed in a timely manner.

- Sharifa, CARS

Daryl gave us Excellent service and very professional this is our second lease through him. On our first lease any time we had an issue he would be there for us.

- Dennis, CARS

Willie and Joe both were very knowledgeable and were prompt in answering any questions that I had throughout and even after the purchase was complete. Would buy from these gentlemen again!

- tracey crawley, GOOGLE

Willie and Joe both were very knowledgeable and were prompt in answering any questions that I had throughout and even after the purchase was complete. Would definitely call these guys again in the future!

- Tracey, CARS

Everyone was friendly and extremely helpful. My salesman, Dave Gardner, was very knowledgeable about the vehicles; a great, personable man; no high pressure. He took the time to walk me through the vehicle’s features.

- Therese, CARS

Dealing with Chris and how quickly I was in and out. Waiting area is super nice and clean. Employees are friendly.

- Judith, CARS

Sales Alex she is very nice, help me everything.

- lynne lee, GOOGLE

Very helpful and courteous especially Jerry Storey I will definitely be back

- Matthew Miller, GOOGLE

Sales and Services staff go out their way to help you.

- Ray, EDMUNDS

My salesman, Darryl Jones was very helpful.

- Marsha, EDMUNDS

I love stopping in the dealership and talking to my salesman Dave. The service also good. Just nice place to do business.

- Charles, CARS

This afternoon I drove off the lot with my new 2020 Lexus and I couldn't be any happier!! When my husband and I first got there we walked the entire lot of cars and weren't bombarded by sales reps. I can't tell you enough how much I appreciated that and how they let us take a look in peace. Once we...

- Jazzlynn Baines, GOOGLE

The people there are great to deal with, took ther time to make sure i was satisfied with everything about my deal

- Terry, CARS

Efficient service, helpful employees, interested sales people as well

- Gary, EDMUNDS

Carter was wonderful! He let me know exactly what was wrong with my car and how much it would cost. Service was excellent.

- Cathy, EDMUNDS

Quick and professional service, and friendly staff.

- William, EDMUNDS

Mr. Jones makes the car buying experience as easy as it can be never any high pressure always kind and professional he is a great guy who never treats you like you are not number one during the sale and after

- Matthew, CARS

The service department provided Great customer service. They take the time to explain what is going to be done to your vehicle prior to performing the service.

- Glynis, CARS

Johnathan was very helpful and knowledgeable. He even came in on his day off to help us

- Sara Marzullo, GOOGLE

Friendly staff!

- Michael Pivarnik, GOOGLE

Everything went well. Things were done professionally and very organized. Thank you

- Bruce, EDMUNDS

Everything went well. Things were done professionally and very organized. Facilities were clean. Service personnel were courteous and professional. Thank you

- Bruce, CARS

Joe Sepulveda worked hard to ensure a smooth experience. He was great and will definitely do business again based on his professionalism.

- Joseph, CARS

Fast and Easy to work with. They had everything ready and made the purchase very simple and easy. I will buy here again.

- Paul, CARS

Everyone was extremely helpful, starting from the front of the house all the way back to the service department! All staff members were very knowledgeable and professional! I have never had a better experience than I had at Lexus of Merrillville!

- Alec, EDMUNDS

Couldn't be happier with my vehicle and the experience I had a Lexus of Merrilleville. They were easy to work with and knowledgeable about the cars.

- n mcph, GOOGLE

It was an easy process. Joe was very knowledgeable about the vehicle and really easy to work with. I couldn't be happier with my purchase

- Natalie, EDMUNDS

Jonathan and Pete were very accommodating during our recent purchase.

- Steve, EDMUNDS

The service was excellent. I fully appreciate the professional work that Chris continues to do in the service department. He is very friendly and interested in helping you when you have a particular question or need.

- James, CARS

The service and courtesy provided. Edgar is a pleasure to work with

- Wallace, EDMUNDS

Dealership provides Opportunity for transportation to and from work while service is being completed. This allows customer to have service completed on less busy days and avoid longer waits in the lobby.

- Gary, CARS

Johnathon was an excellent sales person, very welcoming. We felt personally acknowledged by the manager of the dealership, Pete Takacs. Overall, great service & very professional. I’d recommend giving them a call!

- Adriana Lugosan, GOOGLE

Having given Todd a heads up, Edgar was prepared to receive our RX 350 for its scheduled service and evaluate damage to the right hand mirror. He was prompt in advising us that Lexus software updates would require more time and offered the use of a loaner vehicle if we could return the next day. We...

- Douglas, EDMUNDS

Over the years we have purchased quite a few cars from Lexus of Merrillville. Always top notch when dealing with the entire staff.

- Ralph, CARS

Efficient and professional.

- Michaile, EDMUNDS

Chris was so helpful. He made the whole process very simple and I felt very well informed about my services that needed to be done.

- Natalie, CARS

Prompt attention when I arrive. Very courteous and professional all the way.

- Bettie, EDMUNDS

Jerry Storey was just wonderful, made the entire experience of buying a new vehicle excellent. Definitely recommend this dealer for your next purchase.

- Tara, CARS

Quick and easy. Treated courteously as well. It was too cold to get a car wash but usually they do wash our car. Clean facilities as well.

- Richard, CARS

My daughter and I went there last weekend and were pleasantly surprised by not only your selection of pre-owned vehicles, but by our salesman Jonathon. He was relatable, smart, very knowledgeable about your brand and wasn't pushy like some other sales people we have crossed paths with in the past....

- Ann Smith, GOOGLE

Chris and Todd are always willing answer any questions I might have. I always feel that I am in good hands.

- Kenneth, EDMUNDS

Chris and Todd are always willing answer any questions I might have. I always feel that I am in good hands.

- Ken Sorrells, GOOGLE

Genuine service member who was not pushy and worked one on one with me to make sure the sales process went as smooth and possible.

- Max, CARS
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