Lexus of Merrillville
SERVICE DEPARTMENT

Our Location

Lexus of Merrillville
3957 West US 30 Highway
Merrillville, IN 46410

Service: 219-576-6079
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SERVICE MANAGEMENT TEAM Hours

Monday7:00 am - 6:00 pm
Tuesday7:00 am - 6:00 pm
Wednesday7:00 am - 6:00 pm
Thursday7:00 am - 6:00 pm
Friday7:00 am - 6:00 pm
Saturday8:00 am - 4:00 pm
SundayClosed
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Service

Our Service Department

Problem with your vehicle? Time for your next scheduled maintenance? Our well trained service staff are here to provide you with the highest levels of customer satisfaction.

FOUR WHEEL ALIGNMENT SPECIAL : $169.95
FOUR WHEEL ALIGNMENT SPECIAL

$169.95

*Plus tax. Must present coupon when order is written. Lexus only. Cannot be combined with any other offers or specials. Valid only in our service department.

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SERVICE SPECIAL : $100 Bonus Discount
SERVICE SPECIAL

$100 Bonus Discount

*Plus tax. Must present coupon when order is written. Lexus only. Cannot be combined with any other offers or specials. Excludes all tire purchases. Valid only in our service department.

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FRONT END ALIGNMENT SPECIAL : $169.95
FRONT END ALIGNMENT SPECIAL

$169.95

no other purchase necessary

*Plus tax. Must present coupon when order is written. Lexus only. Cannot be combined with any other offers or specials. Valid only in our service department.

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AUTO WASH AND WAX SERVICE : Free With Maintenance Package
AUTO WASH AND WAX SERVICE

Free With Maintenance Package

30k, 60k and 90k maintenance packages come with free auto wash and wax service. A $99.95 value!

*No cash value. Not valid with any other specials or offers. Must present at time of write-up. Valid only at Lexus of Merrillville. Lexus vehicles only.

ALIGNMENT CHECK  : FREE
ALIGNMENT CHECK

FREE

Offer only valid with the purchase of four tires.

***No Cash Value. Valid only at Lexus Of Merrillville.
Offer Expires

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TIRE ROTATION : FREE
TIRE ROTATION

FREE

FOR 2 YEARS WITH PURCHASE OF 4 TIRES PLUS 2 YEARS OF ROAD HAZARD TIRE PROTECTION

*Plus tax. Must present coupon when order is written. Lexus only. Cannot be combined with any other offers or specials. Valid only in our service department.

BATTERY REPLACEMENT : STARTING AT $197.00
BATTERY REPLACEMENT

STARTING AT $197.00

Service Includes:
•Genuine Lexus Battery
•84 Month Tiered Warranty
•Towing Assistance
•Installed by Lexus Certified Technician

*Plus tax. Must present coupon when order Is written. Lexus only. Cannot be combined with any other offers or specials. Valid only in our service department.

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LEXUS 0W20 SYNTHETIC OIL CHANGE : $99.95 starting at
LEXUS 0W20 SYNTHETIC OIL CHANGE

$99.95 starting at

Have your oil change performed by Lexus Certified technicians starting at $99.95

*See dealer for details.

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LEXUS 5W-30 CONVENTIONAL OIL CHANGE : $79.95 Starting at
LEXUS 5W-30 CONVENTIONAL OIL CHANGE

$79.95 Starting at

Have your oil change performed by Lexus Certified technicians starting at $79.95 for 5W-30 conventional

*See dealer for details.

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BRAKE PAD REPLACEMENT : Starting at $369.00 per axle
BRAKE PAD REPLACEMENT

Starting at $369.00 per axle

Service Includes:
•Genuine Lexus Brakes
•Brake System Components Inspected
•Road Tested
•Includes Resurfacing Rotors/Rotors Replaced at an Additional Cost
• Installed by Lexus Certified Technician

*Plus tax. Must present coupon when order is written. Lexus only. Cannot be combined with any other offers or specials. Valid only in our service department.

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FREE ALIGNMENT INSPECTION : FREE
FREE ALIGNMENT INSPECTION

FREE

SEE DEALER FOR DETAILS.

Must present coupon when order is written. Lexus only. Cannot be combined with any other offers or specials. Valid only in our service department.

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TIRE AND ALIGNMENT SPECIAL : $20.00 off an alignment with the purchase of 4 tires
TIRE AND ALIGNMENT SPECIAL

$20.00 off an alignment with the purchase of 4 tires

Receive $20.00 off the cost of alignment when you purchase 4 new tires! ALSO 2 years of road hazard with the purchase of 4 and free tire rotation for 2 years

*see dealer for details
*cannot be combined with any other offer

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Meet Our SERVICE MANAGEMENT TEAM Staff

Service Manager TODD  SOBCZAK
X
(219) 381-3260
Service Manager
TODD SOBCZAK
Service Advisor CHRIS  HODGES
X
(219) 381-3268 Hi, My name Chris, I am a senior service advisor at our store. I have been helping and guiding all of our guests with servicing their Lexus vehicle since 2011. I know what I'm doing. You will be treated with politeness and professionalism the minute you enter our service drive. We only suggest what you need, nothing else. All at fair and competitive prices for all our service, parts, and tires. We won't be under sold. A well serviced Lexus from Lexus of Merrillville, makes your car worth more at the time of trade or sale! Come see us! I love cooking and I am an avid White Sox fan..
Service Advisor
CHRIS HODGES
Service Advisor EDGAR COVARRUBIAS
X
(219) 381-3301
Service Advisor
EDGAR COVARRUBIAS
Service Consultant Carter Bryant
X
Service Consultant
Carter Bryant

Contact Information


Always accommodating. Very kind and willing to help

- Geraldine Dix, GOOGLE

My car was serviced in a timely manner and the customer service was good. I would suggest that the car service door be checked or serviced because I had to wait awhile before it opened.

- Reginald, CARS

The service staff is friendly and efficient.

- Renee, EDMUNDS

Jerry Storey was the person I dealt with and he is an amazing sales car man, I would refer him to anyone looking to purchase the car. Amazing team they have over there at Lexus Merrillville!

- iamforeverJayTV, GOOGLE

Kudos to Lexis of Merrillville ..excellent dealership in every way! Courteous, competent service staff, accommodating, helpful, knowledgeable sales representatives, among worth mentioning: Bruce, thank you, Chris K. thank you..both went beyond expectations to ensure I had a perfect experience...

- Rita Herakovich, GOOGLE

The full experience was great as usual. Always a pleasure working with Edgar . I will always return to this location for service, and also my next purchase.

- Anya, CARS

They were very efficient getting me into a loaner car and doing the service I needed. Also very polite and professional

- Richard, CARS

Quick and professional service. Received our first free maintenance on our RX 350. Been going to this dealer for years now as this is our third Lexus.

- Robert, CARS

Alex was kind and I felt no pressure to purchase. She made my visits easy. I was able to close the deal

- James, CARS

Good explanation from Chris Hodges on all aspects of the service. I had the car towed in and they took it from there and called back right away so I knew what was going on.

- David, CARS

I drive 250 miles because they had the Lexus I wanted. I found them to be very customer focused. We worked out all the details before I left from home and it was just as we discussed. They had a problem with their computer system so it took several hours to complete the deal. They went the extra...

- Ron Peyton, GOOGLE

Service was performed professionally. Staff was very pleasant. Chris solved a transmission issue that another dealership could not. Kept informed during the process.

- Mark, CARS

The Service team is always very friendly. The service is always completed in a timely manner. The advisors are also very knowledgeable answering any questions you may have!

- Susan, EDMUNDS

The Service team is always very friendly. The service is always completed in a timely manner. The advisors are also very knowledgeable answering any questions you may have!

- Susan, CARS

Good customer service My salesman Jerry Storey was greatest he managed to get me within 45 minutes of making the decision to buy a car. I want to make sure i will recommend everyone I know to come to Lexus of Merrillville .

- Leon, CARS

very clean when i walk into the service area.

- Joseph McCrary, GOOGLE

I believe my recent purchase makes 5 or 6 Lexus vehicles my parents and myself have made. We started in Lexus of Orland Park and transitioned to Merrillville when that location opened. Everyone at the Merrillville location is professional and goes the extra distance to ensure we are taken care....

- Arman Sarkisian, GOOGLE

I believe my recent purchase makes 5 or 6 Lexus vehicles my parents and myself have made. We started in Lexus of Orland Park and transitioned to Merrillville when that location opened. Everyone at the Merrillville location is professional and goes the extra distance to ensure we are taken care....

- Arman, EDMUNDS

I believe my recent purchase makes 5 or 6 Lexus vehicles my parents and myself have made. We started in Lexus of Orland Park and transitioned to Merrillville when that location opened. Everyone at the Merrillville location is professional and goes the extra distance to ensure we are taken care....

- Arman, CARS

Whenever I come in for service, I am waited on immediately and always informed of what the service plan is for my mileage and am always happy with the service on my car.

- Marcia, EDMUNDS

Whenever I come in for service, I am waited on immediately and always informed of what the service plan is for my mileage and am always happy with the service on my car.

- Marcia, CARS

Bought a new car from Merrillville The best experience was my Salesman, Dave Gardiner. He was an outstanding Gentleman. He made the purchase of my new car the best Car buying experience I’ve ever had. Industry needs more Dave Gardiner’s. He is patient and answered every question. He really...

- kiwilinkj, GOOGLE

Bought a new car from Merrillville The best experience was my Salesman, Dave Gardiner. He was an outstanding Gentleman. He made the purchase of my new car the best Car buying experience I’ve ever had. Industry needs more Dave Gardiner’s. He is patient and answered every question. He really...

- Michael, EDMUNDS

Bought a new car from Merrillville The best experience was my Salesman, Dave Gardiner. He was an outstanding Gentleman. He made the purchase of my new car the best Car buying experience I've ever had. Industry needs more Dave Gardiner's. He is patient and answered every question. He really knows...

- Michael L., YELP

The best experience was my Salesman, Dave Gardiner. He was an outstanding Gentleman.He made the purchase the best car buying experience of my life. Industry needs more Dave Gardiner’s. I drove 5 hours not knowing anyone there. He made the drive all worth it. I also enjoyed the Financial...

- Michael, CARS

I ALWAYS feel welcome. I never have felt I was just one more person coming in for service. I believe this dealership has what every other dealership strives for but comes up short. This dealership is sincere. Whatever motivates them, benefits the customer.

- Greg, CARS

Good my service went well. Loaner was dirty but nice vehicle. Service man was very nice and explained service clearly

- Moses, CARS

Easy to drop off and pick up when finished. Friendly customer service. Very timely service and good quality work. We'll definitely use again.

- Jack, CARS

The dealer was closest to my home and convenient. The salesman, Mr. Jones; I found trustworthy because of a former business association.

- Ernie, CARS

Nice facility, efficient service and great customer service. Would recommend this dealership for repairs and service. Not used for purchasing vehicle.

- Terri, CARS

Christopher Kuykendoll works as a car salesman there and he is the reason I brought my Lexus there! He's a pretty good guy if u ever go ask for him he definitely looked out for me! I also made a new friend thx Chris for the wonderful experience.

- Lynn Byrd, GOOGLE

Honest, nice people, efficient service

- Kathryn, EDMUNDS

Customer service was excellent. The place was clean including the restroom. Definitely will be returning to this place in the future.

- Noel, CARS

You get TEN stars! For the first time I can say you all are the best in every way, from your salesman to the finance manager to receptionist. This dealership is simply the best❤️

- Joyce, EDMUNDS

You get TEN stars! For the first time I can say you all are the best in every way, from your salesman to the finance manager to receptionist. This dealership is simply the best❤️

- Joyce, CARS

Service department has always treated me right. Sales Dept is great too~

- Mary, EDMUNDS

Courteous, respectful, and trustworthy over the years. Great service department!

- Everett, EDMUNDS

I always enjoy going to the dealership. Everyone is very professional and so friendly! It’s very welcoming and relaxing too.

- Roseann, CARS

Jonathan Vargas (salesperson) did a great job in taking care of my needs. I would recommend him and the dealership.

- Kenneth, EDMUNDS

excellent service every time I go here. never a time that there was not excellent service. that is why i come here always

- Alfredo, CARS

My salesman Darryl was is Great! He made sure I was ok with everything and if I was happy with my purchase. He made sure to show me all my features and if I understood them. Thanks so much!

- Ebony, CARS

Great Staff, Super Friendly Super Informative. Edgar is always great to work with and he makes my visit a pleasant experience.

- Ken, CARS

Went for and oil change and got a Christmas coupon and free car wash

- Edna Wilson, GOOGLE

They are always friendly. They always ask if there are any other problems or concerns. The waiting area is always clean and nicely stocked.

- Kimberly, CARS

Mr. Hodges is a friendly guy who always gets things organized and even makes shortcomings seem like they could be my fault or at the very least acceptable

- Rayson, CARS
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