Lexus of Merrillville

Lexus Service Center near Schererville, IN

Lexus Service Center near Schererville, IN

Visit Our Service Department Today!

SERVICE MANAGEMENT TEAM Hours

219-576-6079
Monday 7:00 am - 6:00 pm
Tuesday 7:00 am - 6:00 pm
Wednesday 7:00 am - 6:00 pm
Thursday 7:00 am - 6:00 pm
Friday 7:00 am - 6:00 pm
Saturday 8:00 am - 4:00 pm
Sunday Closed

Staying current with your vehicle’s needs is pertinent to the health of your automobile. That is why we at Lexus of Merrillville heavily stress scheduling regular maintenance to make sure your vehicle is operating to the best of its abilities. If you know that you are long overdue for a simple service or require some major upkeep like an engine overhaul, we have got you covered. All you have to do is give us a call at 219-576-6079 to find a date and time that fit your busy schedule!

Service Center

Our goal is to instill peace of mind on your daily drives, and that all starts with a capable Service Department. When you stop by our location, we will give you a comprehensive multi-point inspection to make sure that all of your systems are thriving and are prepared for your future excursions. This includes checking your treads, fluid levels, filters, brake pads, calipers, and rotors. If we notice anything is wrong, we will quickly let you know before we get to work. Then, you can relax in our upscale waiting room while you enjoy a hot cup of coffee on us! Before you stop by, we suggest clicking on the Service dropdown and perusing our specials we currently have running to see how you can line your pockets with some extra cash. Then, you can tap into our Ask a Tech form to submit any questions about your ride.

Parts Department

We understand that some at-home mechanics prefer to get their services done on their own, and that is totally fine! That is why we have a well-stocked Parts Department at our location to help you find all of the components you need to get the job done right. So, don’t hesitate navigating to our Parts Specials page to see how you can save on brake pads, batteries, and so much more! If your tires have eroded past their point of no return, then you can always head over to our Tire Center to find a new set that fulfills your everyday driving requirements. We carry all of the popular brands like Bridgestone, Continental, Dunlop, along with summer, winter, and many other types! Just click on the corresponding link to get your search started.

Complimentary Service

One of the ways that we separate ourselves from similar service centers in the area is by going the extra mile for our customers. That is exactly why we provide Lexus Complimentary Maintenance* to those with a new Lexus. These procedures are offered at 6 months/5,000 miles and 12 months/10,000 miles, so you can always stay current with your model’s health. We will rotate your tires, adjust their pressure, check your fluid, and so much more to make sure you are driving a safe vehicle. Then, we will reset the maintenance reminder light and put your model through its paces to ensure everything is operating properly. If you want to learn more about this, give us a call!

Stop by our Lexus Service Center near Schererville, IN, today at Lexus of Merrillville. We are located at 3957 West US 30 Highway in Merrillville, IN.


Contact Information


Dealership Information

Testimonials

Frank Arambula
GOOGLE
9-15-2019
Full Star Full Star Full Star Full Star Full Star

This place is extremely professional and very very friendly. Joseph Sepulveda was outstanding in his expertise in all Lexus products and was a very big help with my purchase of a 2016 RX 350. This is a wonderful and caring staff with a no pressure approach in sales. Not to mention the facilities at this dealership are beautiful! Give this dealership a try, you won’t be disappointed.

Service visit

Balraj
CARS
9-15-2019
Full Star Full Star Full Star Full Star Full Star

Very nice facility. Great service associate.Everything was on time and professional. The service associate met me and took note of my problems and helped me

Lexus of Merrillville

Eric
EDMUNDS
9-14-2019
Full Star Full Star Full Star Full Star Full Star

Bob (sales) was great. Bob (finance) was very transparent and great to work with as well.

Lena Hall
GOOGLE
9-12-2019
Full Star Full Star Full Star Full Star Full Star

This is the best place to get a car and receive the best customer service. I had a nail stuck in my tire the size of my index finger and they have fixed it within hours. They always go above and beyond. When you buy luxury expect to be treated like one and I always get this kind of treatment when I visit Lexus of Merrillville.

Every customer is a VIP @ Lexus of Merrillville!

Greg
EDMUNDS
9-10-2019
Full Star Full Star Full Star Full Star Full Star

I like the personal attention to me and my car when I arrive. I feel welcomed and not a burden. I believe my Lexus will be serviced/repaired to the highest standards.

Legitimately The Best!

Greg
CARS
9-10-2019
Full Star Full Star Full Star Full Star Full Star

I like the personal attention to me and my car when I arrive. I feel welcomed and not a burden. I believe my Lexus will be serviced/repaired to the highest standards.

Great service

Denise
CARS
9-10-2019
Full Star Full Star Full Star Full Star Full Star

Everything and everyone was so nice and professional. They made you fill like whatever situation or circumstances you had coming in to purchase a car. They just made it much easier to buy one . The Salesman was just that nice and patient with me.

Great service

Raymond
CARS
9-9-2019
Full Star Full Star Full Star Full Star Full Star

Chris has great customer service! He took care of me and my car quickly. The process was easy to stop off my car and they provided a courtesy vehicle so I didn't have to wait.

Great experience

GG
EDMUNDS
9-6-2019
Full Star Full Star Full Star Full Star Full Star

The thoroughness and kindness of everyone exceeded all expectations

Solid Customer Service

Reesh
EDMUNDS
9-6-2019
Full Star Full Star Full Star Full Star Full Star

Quick and attentative to my requests

Service

Kina
CARS
9-2-2019
Full Star Full Star Full Star Full Star Full Star

The staff is always friendly, and the service that you receive is of quality. Snacks and water are available while you wait.

Excellent buying experience

David
CARS
9-1-2019
Full Star Full Star Full Star Full Star Full Star

My salesman, Bob Navarro, was very friendly, knowledgeable, and did not “push” us into a decision like some salesman. We would definitely buy here again.

RX 15,000 mile service

Barbara
EDMUNDS
8-31-2019
Full Star Full Star Full Star Full Star Full Star

Service was fairly quick. Edgar was friendly and professional.

Great service

Ronald
CARS
8-31-2019
Full Star Full Star Full Star Full Star Full Star

Friendly and knowledgeable staff. Quality repairs in a timely fashion. Relaxing environment while you wait. Great customer service and I will continue to utilize LEXUS for all my service appointments.

Chris Davis
GOOGLE
8-30-2019
Full Star Full Star Full Star Full Star Empty Star
Linelle Russell-Morris
GOOGLE
8-29-2019
Full Star Full Star Full Star Full Star Full Star

Friendly staff and quick service

Samara Ruder
GOOGLE
8-28-2019
Full Star Full Star Full Star Full Star Full Star

Great customer service! See Johnny for your next Lexus!

Great service

Joseph
CARS
8-28-2019
Full Star Full Star Full Star Full Star Full Star

The personal care the salesman gave he was very knowledgeable at what he was doing and answered all my questions

Service

Tara
CARS
8-27-2019
Full Star Full Star Full Star Full Star Full Star

Chris was great to work with, very informative and accommodating to my ever busy changing schedule. I have nothing, but great things to say about Lexus and this dealership.

100% positive experience!

Ellis
EDMUNDS
8-25-2019
Full Star Full Star Full Star Full Star Full Star

The salesman Daryl Jones recommendation on a car was better than the one we were looking at. His expertise in understanding and meting our needs excellent. The consummate professional with that personal touch.

Polite and professional

Rhonda
CARS
8-24-2019
Full Star Full Star Full Star Full Star Full Star

Salesman were helpful. They answered all of my questions without hesitation. I felt like I got a fair deal without being pressured in any way.

All is good

Suzanne
CARS
8-24-2019
Full Star Full Star Full Star Full Star Full Star

Chris is great , he’s on top of things. Always willing to take care of things and pleasant to deal with . Gets things done

AKcustomer

Alan
EDMUNDS
8-24-2019
Full Star Full Star Full Star Full Star Full Star

Professional and thorough

Lexus Service RX350L

Michelle
EDMUNDS
8-23-2019
Full Star Full Star Full Star Full Star Full Star

You make it very easy

Rebecca Tyler

Rebecca
EDMUNDS
8-23-2019
Full Star Full Star Full Star Full Star Full Star

Expertise in knowing the problem and how to fix it.

Steve Rusnak
GOOGLE
8-22-2019
Full Star Full Star Full Star Full Star Full Star

Jerry was great

Great Service

Sandra
CARS
8-21-2019
Full Star Full Star Full Star Full Star Full Star

Excellent service and professional, very detailed oriented people. From the beginning when I stepped out of the car until I picked it up, the experience and communication was on point.

Mark Egolf
GOOGLE
8-19-2019
Full Star Full Star Full Star Full Star Full Star

I recently purchased a car at Lexus of Merrillville with Johnathon Vargas as my salesman. He has went above and beyond to take care of everything that I was concerned about. They actually care about their reputation and know how to treat the customer. I will definitely be buying more vehicles from them! Thanks Johnathon!

A-1 Top-Notched Dealership

Terrell
CARS
8-19-2019
Full Star Full Star Full Star Full Star Full Star

Lexus of Merrillville exhibits the same top-notched service I have come to now over the past 20 years. My Darryl, my sales rep, was personable, attentive and pleasant to work with. Very happy with my most recent sale!!

Best Customer Experience!

Michelle
CARS
8-18-2019
Full Star Full Star Full Star Full Star Full Star

Very professional and friendly staff. I was a few minutes late for my appointment due to traffic and felt awful. They treated my like royalty and said they were there to serve me. What??? That doesn’t happen anymore. Lexus you got it going on!!!! Keep it up!

barbara langnes
GOOGLE
8-15-2019
Full Star Full Star Full Star Full Star Full Star

I am currently driving a Mercedes and traded in my Lexus. I hate the service I receive and dislike the car. As soon as it is paid off I am going to see Joe at Merriville and I will be buying another Lexus! He is very knowledgeable and is always willing to go the extra mile for his clients. The service department (Chris) gives by far the BEST customer service ever than any car dealer I have dealt with. Also Pete the GM is pretty awesome to deal with. Thank you Lexus of Merriville for being #1!

20,000 Maintenance

Sharon
EDMUNDS
8-14-2019
Full Star Full Star Full Star Full Star Full Star

Friendly and Quick Service

Great Service

Sharon
CARS
8-14-2019
Full Star Full Star Full Star Full Star Full Star

I have had a great experience at this dealership. I bought my car at this location and also do my maintenance here. Everyone is friendly and helpful. I like the free car washes too.

Very Nice dealership.

David
CARS
8-14-2019
Full Star Full Star Full Star Full Star Full Star

It was friendly, fast and courteous. The waiting (reception) area was clean and comfortable. I WAS TREATED VERY WELL. GREAT TEAM WORK.

Quality Service

Ruby
EDMUNDS
8-13-2019
Full Star Full Star Full Star Full Star Full Star

I schedule early apointments and I am received on time and in an extremely friendly manner.

Service and recall

Joseph
CARS
8-13-2019
Full Star Full Star Full Star Full Star Full Star

Very friendly, efficient professional service , offered us a loaner vehicle with out us asking. We arrived and within 10 minutes we were taken care of. Very nice staff. Great job

service

Janet
EDMUNDS
8-9-2019
Full Star Full Star Full Star Full Star Full Star

Quick and efficient.

Jb Chavez
GOOGLE
8-8-2019
Full Star Full Star Full Star Full Star Full Star

Buying process was simple. I have not had a bad experience taking the vehicle in for service.

Great service and people

Beatriz
CARS
8-8-2019
Full Star Full Star Full Star Full Star Full Star

I trust the work performed by Lexus employees. Also, our salesman Joe is a great guy. Buying process was simple. I have not had a bad experience servicing the vehicle.

Great to work with

Risa
EDMUNDS
8-7-2019
Full Star Full Star Full Star Full Star Full Star

Approached quickly Answered questions fully and honestly Not pushy

Great service, excellent customer communication

Milan
CARS
8-7-2019
Full Star Full Star Full Star Full Star Full Star

Polite staff, relaxing atmosphere while waiting, nice waiting room, quick service. Always spoke to with professionalism and positive feedback. Feel like family and comfortable as well.

Used car buying success

Thomas
CARS
8-7-2019
Full Star Full Star Full Star Full Star Full Star

Jonathan our salesman was very patient as we test drove three used cars before making a decision to buy. We had to make an appointment to come back to the dealer for some repairs and he was very thorough with following through and making sure we were in the loop.

Oil change. 50k. Expected to wait longer and didn’t. Great customer service

Milan
EDMUNDS
8-7-2019
Full Star Full Star Full Star Full Star Full Star

Polite staff, relaxing atmosphere while waiting, nice waiting room, quick service.

Service Appointment at Lexus of Merrillville

Martie
EDMUNDS
8-6-2019
Full Star Full Star Full Star Full Star Full Star

Friendliness and professionalism of Chris Hodges.

Lexus of Merrillvile

Ronald
EDMUNDS
8-5-2019
Full Star Full Star Full Star Full Star Full Star

Fast courteous service. I was pleasantly surprised by the speed in which my car was serviced.

Buying Lease

Lashonna
CARS
8-5-2019
Full Star Full Star Full Star Full Star Full Star

The communication was perfect, I knew exactly what to expect. I like how fast the process took, and I was able to receive everything I asked for.

LaShonna Knight
GOOGLE
8-5-2019
Full Star Full Star Full Star Full Star Full Star
Javier Rivera
GOOGLE
8-4-2019
Full Star Full Star Full Star Full Star Full Star

Bought car from this dealer.

Baquer Mirza
GOOGLE
8-2-2019
Full Star Full Star Full Star Full Star Full Star

Great service, would recommend to everyone

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* Please note that oil changes are performed every 10K miles, except for vehicles using non-synthetic oil, which are performed every 5K miles. See your Warranty and Service guide for details.