Lexus of Merrillville

Lexus Service Center near Schererville, IN

Lexus Service Center near Schererville, IN

Visit Our Service Department Today!

SERVICE MANAGEMENT TEAM Hours

219-576-6079
Monday 7:00 am - 6:00 pm
Tuesday 7:00 am - 6:00 pm
Wednesday 7:00 am - 6:00 pm
Thursday 7:00 am - 6:00 pm
Friday 7:00 am - 6:00 pm
Saturday 8:00 am - 4:00 pm
Sunday Closed

Staying current with your vehicle’s needs is pertinent to the health of your automobile. That is why we at Lexus of Merrillville heavily stress scheduling regular maintenance to make sure your vehicle is operating to the best of its abilities. If you know that you are long overdue for a simple service or require some major upkeep like an engine overhaul, we have got you covered. All you have to do is give us a call at 219-576-6079 to find a date and time that fit your busy schedule!

Service Center

Our goal is to instill peace of mind on your daily drives, and that all starts with a capable Service Department. When you stop by our location, we will give you a comprehensive multi-point inspection to make sure that all of your systems are thriving and are prepared for your future excursions. This includes checking your treads, fluid levels, filters, brake pads, calipers, and rotors. If we notice anything is wrong, we will quickly let you know before we get to work. Then, you can relax in our upscale waiting room while you enjoy a hot cup of coffee on us! Before you stop by, we suggest clicking on the Service dropdown and perusing our specials we currently have running to see how you can line your pockets with some extra cash. Then, you can tap into our Ask a Tech form to submit any questions about your ride.

Parts Department

We understand that some at-home mechanics prefer to get their services done on their own, and that is totally fine! That is why we have a well-stocked Parts Department at our location to help you find all of the components you need to get the job done right. So, don’t hesitate navigating to our Parts Specials page to see how you can save on brake pads, batteries, and so much more! If your tires have eroded past their point of no return, then you can always head over to our Tire Center to find a new set that fulfills your everyday driving requirements. We carry all of the popular brands like Bridgestone, Continental, Dunlop, along with summer, winter, and many other types! Just click on the corresponding link to get your search started.

Complimentary Service

One of the ways that we separate ourselves from similar service centers in the area is by going the extra mile for our customers. That is exactly why we provide Lexus Complimentary Maintenance* to those with a new Lexus. These procedures are offered at 6 months/5,000 miles and 12 months/10,000 miles, so you can always stay current with your model’s health. We will rotate your tires, adjust their pressure, check your fluid, and so much more to make sure you are driving a safe vehicle. Then, we will reset the maintenance reminder light and put your model through its paces to ensure everything is operating properly. If you want to learn more about this, give us a call!

Stop by our Lexus Service Center near Schererville, IN, today at Lexus of Merrillville. We are located at 3957 West US 30 Highway in Merrillville, IN.


Contact Information


Dealership Information

Testimonials

Dena Smiley
GOOGLE
11-18-2019
Full Star Full Star Full Star Full Star Full Star

Very satisfied with the level of service and the efficiency of the whole car buying process. Joe was great to work with. Definitely recommend this dealership. We will be back!!

lexus suv

Raymond
EDMUNDS
11-15-2019
Full Star Full Star Full Star Full Star Full Star

timely responses. use of technology to update customers on status of vehicle

Kathleen Bledsoe
GOOGLE
11-15-2019
Full Star Full Star Full Star Full Star Full Star

Great service experience

Kathleen
CARS
11-14-2019
Full Star Full Star Full Star Full Star Full Star

The experience exceeded my expectations. Also, my car was cleaned and thoroughly vacuumed. It was really an awesome experience. I will definitely be back.

Andrea Warren
GOOGLE
11-14-2019
Full Star Full Star Full Star Full Star Full Star

Excellent service, sales guy worked hard to get me a great deal

Excellent Service

Daniel
EDMUNDS
11-13-2019
Full Star Full Star Full Star Full Star Full Star

My sales associate (Alex) was great and the sales Manager (William Haddad) was excellent! They stayed well past closing to see that I was taken care of. Very nice people indeed. Thank you very much.

Excellent Service

Daniel
CARS
11-13-2019
Full Star Full Star Full Star Full Star Full Star

My sales associate (Alex) was great and the sales Manager (William Haddad) was excellent! They stayed well past closing to see that I was taken care of. Very nice people indeed. Thank you very much.

High end dealership, professional atmosphere.

Devin
CARS
11-10-2019
Full Star Full Star Full Star Full Star Empty Star

Overall professional, low pressure atmosphere. I thought the process could have gone a bit quicker, but it wasn’t bad. Some minor details got overlooked, but we worked through them.

Elsa Collazo
GOOGLE
11-8-2019
Full Star Full Star Full Star Full Star Empty Star
Pete Takacs
GOOGLE
11-5-2019
Full Star Full Star Full Star Full Star Full Star

Great store! Everyone there talks to you. Very friendly. I would refer them to all my friends. It's worth it.

car maintenance

Denoish
EDMUNDS
11-5-2019
Full Star Full Star Full Star Full Star Full Star

as always professional and courteous

Great Service

Alicia
EDMUNDS
11-4-2019
Full Star Full Star Full Star Full Star Full Star

I had a terrific experience. The service was prompt and best of all, I got a great car wash.

Car Service

Victoria
EDMUNDS
11-4-2019
Full Star Full Star Full Star Full Star Full Star

My service consultant was Edgar and he made sure I was taken well care of.

Pam T.
YELP
11-4-2019
Full Star Full Star Full Star Full Star Full Star

I bought a used 2016 Lexus RX350. the RX was better when I got there. Very Happy. The RX was well worth the price I bought it for. EVERYONE in the dealership was very nice.

Anthony Lantzer
GOOGLE
11-2-2019
Full Star Full Star Full Star Full Star Full Star

Lexus and customer service are typically a given, but Lexus of Merrillville is just a cut above the rest. Joe Sepulveda was our Salesmen, and he was informative, easy to work with, and took the time to understand our wants and needs. I would exponentially recommend Lexus of Merrillville, more in specifically, Joe. Additionally, he was on point with his restaurant recommendation.

Convenient scheduling

Victoria
EDMUNDS
11-1-2019
Full Star Full Star Full Star Full Star Full Star

I loved that I was able to schedule my service appointment on line late in the evening for the next day. That was so helpful since my car battery was dead and I worked till 8:30pm.

Bill and Jans service comments

Janice
EDMUNDS
10-30-2019
Full Star Full Star Full Star Full Star Full Star

We like the separate lanes for service and car wash and the quick service by the service reps.

Lexus of Merrillville

Gladys
EDMUNDS
10-26-2019
Full Star Full Star Full Star Full Star Full Star

What we liked most about our experience was Darryl’s knowledge and expertise in explaining the Lexus automobile that met our needs. I like the RX350 and we had several questions concerning how my husband who is6’6” and 305 lbs could fit in the RX350. I wanted the 2016 RX350, but the 2013-2015 design offered more leg room for my husband tHan all the other models made after 2016 based on the design of the console. Due to Darryl’s 5 Star service, this is our family’s third purchase from Lexus of Merrillville.

I love Lexus

Ruth
EDMUNDS
10-26-2019
Full Star Full Star Full Star Full Star Full Star

Fast, everyone was polite. I was immediately offered a loaner.

Gloria Allen
GOOGLE
10-24-2019
Full Star Full Star Full Star Full Star Full Star

Always a GREAT experience!!

Michael Nirenberg
GOOGLE
10-23-2019
Full Star Full Star Full Star Full Star Full Star

This dealership is SUPERB. I have been with them for many years and I am stunned that anyone could give these amazing people anything less than 5 stars! I would give them more if I could! Chris and Todd are great and each will truly go the extra mile for you!

Andrew Taylor
GOOGLE
10-23-2019
Full Star Full Star Full Star Full Star Empty Star

We bought a used Hyundai from Lexus of Merrillville. After getting home, we noticed some poorly fixed body work on the driver side, supposedly done by the previous owner/dealership. We were to the point of returning the vehicle back to get our trade in back, we were told that was not an option and if we wanted to, we would lose $2000 with only having it 24hrs. They agreed to attempt to buff out the poor paint job and scratches, but it only did so much. The next best thing they could do is refer us to their body shop out of our own pocket. They don't look over their used inventory close enough to find and fix issues like this, so make sure to bring it inside under good lighting and spend some time looking everything over closely yourself. Once we got it out of the rain and dry, the scratches and discoloration was obvious. Something that should have been easily seen by many people along the way. As far as the sales process, Johnathan did an outstanding job with not only explaining the process, but not pressuring and being straight forward. He continued to help in every way after finding the issue and getting us the help we needed. Ask for John if you want a smooth experience. The only reason I am recommending this place is because of the great service we had initially, and thereafter with John. I don't suggest getting anything used unless you take some extra time to make sure you look over everything yourself, twice.

Lexus excellent dealership

James
EDMUNDS
10-21-2019
Full Star Full Star Full Star Full Star Full Star

Ease of sales, service and finance. Lexus gave us everything we wanted.

20K mile service

Kaveri
EDMUNDS
10-20-2019
Full Star Full Star Full Star Full Star Full Star

took my wife's car in, easy, quick, excellent customer service. Was pricey, but that's part of the Lexus experience (I drive a Honda)

Exceptional Customer Service

PM
EDMUNDS
10-20-2019
Full Star Full Star Full Star Full Star Full Star

Awesome Customer Service. Rather than having me sit in the waiting room for 3+ hours I was given a loaner car so I could go home for the rest of the afternoon.

Great service

Judy
EDMUNDS
10-19-2019
Full Star Full Star Full Star Full Star Full Star

Everyone was friendly and helpful and did an excellent job with my car. Chris did a great job of keeping me appraised of the progress on my car.

Isaac Dabbain
GOOGLE
10-19-2019
Full Star Full Star Full Star Full Star Full Star

Great Service

Jafrika
CARS
10-14-2019
Full Star Full Star Full Star Full Star Full Star

The Customer Service is unmatched!! I highly recommend this dealership. Darryl is the best at what he does. Great sales experience.

Friendly staff

Benay
EDMUNDS
10-13-2019
Full Star Full Star Full Star Full Star Full Star

Nice waiting room and service staff is very friendly

Alex Basco
GOOGLE
10-13-2019
Full Star Full Star Full Star Full Star Full Star

Amazing

Alexander
CARS
10-13-2019
Full Star Full Star Full Star Full Star Full Star

The process was quick and to the point without being forced into making a decision quick. We were able to narrow down what I wanted and how much everything would be. Jonny was awesome at providing info and great customer service.

Very happy with dealership

Dan
EDMUNDS
10-12-2019
Full Star Full Star Full Star Full Star Full Star

Dave was awesome. He was honest and forthcoming throughout the entire process. I have bought many many vehicles over the years and this was the beat experience I have had.

Great dealership

Robert
CARS
10-8-2019
Full Star Full Star Full Star Full Star Full Star

Can’t say enough good things about this dealership. Greeted immediately as you pull into the garage. (It was storming and pulling into a garage instead of walking through rain and dodging the lightening was really great.). Given option of waiting while car serviced or using a loaner or shuttle service. Service was completed as scheduled. Customer service outstanding!

owner

Susan
EDMUNDS
10-7-2019
Full Star Full Star Full Star Full Star Full Star

The care that is given to each customer.

Overall,everything was excellent

Joan
CARS
10-6-2019
Full Star Full Star Full Star Full Star Full Star

Your sales man, Bob Novarro, was very informative and patientin selling me a car. Pete Takkas, the general manager was also very helpful and knowledgeable

Joan Kornacki
GOOGLE
10-6-2019
Full Star Full Star Full Star Full Star Full Star

Best place to buy a car.

Dancing Fawn
GOOGLE
10-4-2019
Full Star Full Star Full Star Full Star Full Star

Caring & reliable service!

Purchase

Tanika
CARS
10-4-2019
Full Star Full Star Full Star Full Star Full Star

That the Manager Willie took good care of me because I informed him I was totally dissatisfied with sales person Jerry Story.

Love my LEXUS dealership

Angelique
CARS
10-4-2019
Full Star Full Star Full Star Full Star Full Star

My husband and I were treated with courtesy as soon as we walked in the door. Everything was explained to me throughout my process.

Great Service

Garry
CARS
10-4-2019
Full Star Full Star Full Star Full Star Full Star

Service is always great! Service Manager and staff are all highly trained to serve. I highly recommend this dealership for both sales and service.

New car purchase

Gerald
CARS
10-2-2019
Full Star Full Star Full Star Full Star Full Star

Everyone I dealt with was very helpful/knowledgeable and didn’t pressure me to make the purchase. My salesman, Dave was very helpful with many of the accessories in the ES350.

New car purchase

Gerald
EDMUNDS
10-2-2019
Full Star Full Star Full Star Full Star Full Star

Everyone I dealt with was very helpful/knowledgeable and didn’t pressure me to make the purchase. My salesman, Dave was very helpful with many of the accessories in the ES350.

Andy Keefe
GOOGLE
9-30-2019
Full Star Full Star Full Star Full Star Full Star

Chris K was my salesperson and he came through big time. I came to look at a 2005 CRV EXL from Chicago (40 miles for me). I contacted through the website and they had the car cleaned up and ready to test. No pressure test drive. Small deposit to hold until Monday and I paid cash. But I was in the area pretty early on Monday to pick it up- and didn't realize Chris didn't start for hours. He had given me his personal number. He re-arranged HIS FAMILIES day, so he could pick me up at the car rental place, take me to the dealership and close the deal so I could make my schedule. I bought a Honda, but felt like I got the full Lexus experience. Chris was the best for giving up so much of his personal time. Car is a gem, btw.

Promptness Appreciated

Pamela
EDMUNDS
9-29-2019
Full Star Full Star Full Star Full Star Full Star

I appreciated the promptness of the service. I also was grateful for the information on what I might need done, but no pressure to have them done on this occasion. Money was an issue today, so allowing me to come back in the future made me feel more come back for the maintenance to be done.

Purchasing 4 new tires

Murt
EDMUNDS
9-27-2019
Full Star Full Star Full Star Full Star Full Star

I had misunderstood the advertisement about the amount I was to pay after purchasing my tires; Chris was very professional and made me feel like a Valuable Client at Lexus of Merrillville.

Representative was very attentive to my needs.

Murdice
CARS
9-27-2019
Full Star Full Star Full Star Full Star Full Star

I had misunderstood the advertisement about the amount I was to pay after purchasing my tires; Chris was very professional and made me feel like a Valuable Client at Lexus of Merrillville.

What to look for

Joseph
EDMUNDS
9-27-2019
Full Star Full Star Full Star Full Star Full Star

Always know what to expect in terms of service and expediency.

Excellent service, well qualified employees,

James
CARS
9-25-2019
Full Star Full Star Full Star Full Star Full Star

Well organized and very efficient employees who take care of business. Very clean environment with a staff that appreciates your business.

Read More

 

* Please note that oil changes are performed every 10K miles, except for vehicles using non-synthetic oil, which are performed every 5K miles. See your Warranty and Service guide for details.