Lexus Service Center near Schererville, IN

Lexus Service Center near Schererville, IN

Visit Our Service Department Today!

SERVICE MANAGEMENT TEAM Hours

219-576-6079

Staying current with your vehicle’s needs is pertinent to the health of your automobile. That is why we at Lexus of Merrillville heavily stress scheduling regular maintenance to make sure your vehicle is operating to the best of its abilities. If you know that you are long overdue for a simple service or require some major upkeep like an engine overhaul, we have got you covered. All you have to do is give us a call at 219-576-6079 to find a date and time that fit your busy schedule!

Service Center

Our goal is to instill peace of mind on your daily drives, and that all starts with a capable Service Department. When you stop by our location, we will give you a comprehensive multi-point inspection to make sure that all of your systems are thriving and are prepared for your future excursions. This includes checking your treads, fluid levels, filters, brake pads, calipers, and rotors. If we notice anything is wrong, we will quickly let you know before we get to work. Then, you can relax in our upscale waiting room while you enjoy a hot cup of coffee on us! Before you stop by, we suggest clicking on the Service dropdown and perusing our specials we currently have running to see how you can line your pockets with some extra cash. Then, you can tap into our Ask a Tech form to submit any questions about your ride.

Parts Department

We understand that some at-home mechanics prefer to get their services done on their own, and that is totally fine! That is why we have a well-stocked Parts Department at our location to help you find all of the components you need to get the job done right. So, don’t hesitate navigating to our Parts Specials page to see how you can save on brake pads, batteries, and so much more! If your tires have eroded past their point of no return, then you can always head over to our Tire Center to find a new set that fulfills your everyday driving requirements. We carry all of the popular brands like Bridgestone, Continental, Dunlop, along with summer, winter, and many other types! Just click on the corresponding link to get your search started.

Complimentary Service

One of the ways that we separate ourselves from similar service centers in the area is by going the extra mile for our customers. That is exactly why we provide Lexus Complimentary Maintenance* to those with a new Lexus. These procedures are offered at 6 months/5,000 miles and 12 months/10,000 miles, so you can always stay current with your model’s health. We will rotate your tires, adjust their pressure, check your fluid, and so much more to make sure you are driving a safe vehicle. Then, we will reset the maintenance reminder light and put your model through its paces to ensure everything is operating properly. If you want to learn more about this, give us a call!

Stop by our Lexus Service Center near Schererville, IN, today at Lexus of Merrillville. We are located at 3957 West US 30 Highway in Merrillville, IN.


Contact Information


Dealership Information

Testimonials

c thomas
GOOGLE
7-3-2020
Full Star Full Star Full Star Full Star Full Star

No high pressure. Straightforward but still willing to negotiate

EXCELLENCE!!

Roseann
CARS
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Joe was great to work with! He answered all of my questions before and after I picked up my car. Everyone at Lexus of Merrillville made my leasing experience exceptional. This is the 3rd vehicle I have gotten at this dealership. I just Love my ES 350, it's Beautiful. I cannot Thank You enough.

Great service and clean facility!!

Barbara
CARS
7-2-2020
Full Star Full Star Full Star Full Star Full Star

Very professional team and the service was outstanding. I would certainly recommend to my family and friends. Most pleasant experience.

First class facility

William
CARS
6-30-2020
Full Star Full Star Full Star Full Star Full Star

The salesman Dave made us feel very special during the entire experience. His expertise and product knowledge was evident from our first contact.

Service appointment

John
CARS
6-24-2020
Full Star Full Star Full Star Full Star Full Star

Courteous staff and clean facilities. more than willing to answer the questions that I have. never an issue dealing with the service department

Emma Mathurin
GOOGLE
6-22-2020
Full Star Full Star Full Star Full Star Full Star

We bought a used vehicle from Bob Navarro at Lexus of Merrillville on Saturday. I cannot say enough about the amazing experience we had - not only with Bob but the entire group, including the finance department. We visited the dealership several times to look at various cars and Bob was absolutely pleasant and accommodating each time. He really took the time to find out what we were looking for and in what budget. We love Lexus cars and trucks and now will never buy anywhere else. Total transparency, honesty, and integrity - and they pamper you. Service like that is really hard to come by in today's world. Thank you so much Bob - you really were a bright spot in a tough few months!

General Service, some overheating problems FIXED..

David
CARS
6-22-2020
Full Star Full Star Full Star Full Star Full Star

Service Manager is TOP NOTCH.... All the guys in the shop have always great to answer questions and have always got the job done right the first time.

Great services

Joseph
CARS
6-22-2020
Full Star Full Star Full Star Full Star Full Star

The salesman and finance man was perfect we work the numbers and they made it happen and I walk away with my 2020 LS 500

Prompt service

Richard
CARS
6-19-2020
Full Star Full Star Full Star Full Star Full Star

We were pleased with the prompt completion of the service. The waiting area was comfortable. The service personnel were friendly. We were able to visit the showroom area to check out some of the new cars.

Lorrie Nunnia
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star
Herb Rettig
GOOGLE
6-19-2020
Full Star Full Star Full Star Full Star Full Star

Good place

Michael
CARS
6-18-2020
Full Star Full Star Full Star Full Star Full Star

Chris was very helpful. I enjoy working with him. He explained everything clearly and I didn't feel he was trying to sell me something unnecessary. Highly recommend him

Great Service

Herbert
CARS
6-18-2020
Full Star Full Star Full Star Full Star Full Star

I have been to the Lexus Dealership many times, Both in Merrillville and Illinois. The service work starts immediately when I drop off the Car. The service work is explained by the service manager in detail.

S Foster
GOOGLE
6-18-2020
Full Star Full Star Full Star Full Star Full Star
Patrick Jenkins
GOOGLE
6-15-2020
Full Star Full Star Full Star Full Star Full Star

I went and purchased a vehicle from Lexus of Merrillville and Darryl Jones was Phenomenal along with the finance department. He was very professional and helpful throughout the whole process. I would definitely recommend that if you are look to purchase a vehicle, new or used to see him.

"If I could give him 0 stars, I would. He doesn’t belong..."

Lebastinian423
DEALERRATER
6-12-2020
Full Star Full Star Full Star Full Star Empty Star

If I could give him 0 stars, I would. He doesn’t belong in this industry because he cannot talk to customers with good bedside manor. The day we went in to buy our cars, yes that’s plural, we saw him yelling at a couple before he was able to handle our purchase. He then yelled and threatened to call cops on us for lord knows what. Still have no idea why he felt the need to threaten us. We were with our 8 month old and our 2 year old. Seriously? Calling the cops on two parents with two young ones? Are we that threatening to you? Unreal. He should be relieved of his duties at Lexus. He’s a horrible person.

If I could give him 0 stars, I would. He doesn't belong...

Lebastinian423
CARS
6-12-2020
Full Star Full Star Full Star Full Star Empty Star

If I could give him 0 stars, I would. He doesn't belong in this industry because he cannot talk to customers with good bedside manor. The day we went in to buy our cars, yes that's plural, we saw him yelling at a couple before he was able to handle our purchase. He then yelled and threatened to call cops on us for lord knows what. Still have no idea why he felt the need to threaten us. We were with our 8 month old and our 2 year old. Seriously? Calling the cops on two parents with two young ones? Are we that threatening to you? Unreal. He should be relieved of his duties at Lexus. He's a horrible person.

Very clean and pleasant

Michelle
CARS
6-11-2020
Full Star Full Star Full Star Full Star Full Star

I was not held a long time, and everyone was friendly and pleasant. I will more likely refer friends and family. Very professional environment.

Lexus in Merrillville

Jesenia
CARS
6-11-2020
Full Star Full Star Full Star Full Star Full Star

My salesmen DJ was very knowledgeable about the Lexus RX350. Bob from Finance Shared with me helpful tips on how to reduce my interest rate. My experience was a delightful one. Thanking everyone, Jesenia Vilar

Michelle Moore
GOOGLE
6-11-2020
Full Star Full Star Full Star Full Star Full Star

Used Rav4 Purchase

Spencer
CARS
6-10-2020
Full Star Full Star Full Star Full Star Empty Star

Friendly and trustworthy. My sales person, Dave, did a great job of getting to know me and worked with me when there was an issue with the vehicle after I drove off the lot.

"Pretty good now so far now that everything is updated..."

tamsam96
DEALERRATER
6-10-2020
Full Star Full Star Full Star Full Star Full Star

Pretty good now so far now that everything is updated with my new 2020 lexus rx 350 truck and now things are improved. Great yay!

Daniel Mahmud
GOOGLE
6-9-2020
Full Star Full Star Full Star Full Star Full Star
Monette Yarrington
GOOGLE
6-8-2020
Full Star Full Star Full Star Full Star Full Star

I really appreciate the steps that LOM is taking to keep everyone safe and make us feel safe. The customer service was outstanding and I really appreciate that as a customer. Great Job!

Great Customer Service

Monette
CARS
6-8-2020
Full Star Full Star Full Star Full Star Full Star

I really appreciate the steps that LOM is taking to keep everyone safe and make us feel safe. The customer service was outstanding and I really appreciate that as a customer. Great Job!

Great service

Daniel
CARS
6-8-2020
Full Star Full Star Full Star Full Star Full Star

It is fast, concrete and kind service, I would definitely buy again at Lexus de Merrilville, Jhonatan made our dreams come true

tuber2373
GOOGLE
6-7-2020
Full Star Full Star Full Star Full Star Full Star

Johnathon Vargas did a great job when I bought a new ES 350. Always friendly and very helpful when it came time to decide which car.

Great service

Leonard
CARS
6-6-2020
Full Star Full Star Full Star Full Star Full Star

Sales Rep JOE S. was very accomadating. He was very patient and most helpful. We will definitely be a re-peat customer.

Best Lexus dealership in Indiana

Deborah
CARS
6-4-2020
Full Star Full Star Full Star Full Star Full Star

I want to buy every car from Bob Navarro. I always have a hard time luring my husband to a car dealership. Bob Navarro was easy for my husband to talk to. Bob was very knowledgeable and patient with all of our questions. Bob Winland was also very personable and efficient. Sitting in the car with Ric Coven, I thought I was in the cockpit of a plane with the pilot! Thank you Lexus!!

Great Service

Nicholas
CARS
6-4-2020
Full Star Full Star Full Star Full Star Full Star

Chris is awesome. Car was taken right away, and the service was quick and efficient. Will always use this location.

Rehan Khan
GOOGLE
6-3-2020
Full Star Full Star Full Star Full Star Full Star

We had a great experience dealing with Johnathon Vargas. He was polite, professional and returned our calls as soon as he could. We did the entire deal on phone and spent a very short time at the dealership to sign papers and pick up the car. I would recommend Lexus of Merrillville for a great car buying experience.

Great timely service

Joseph
CARS
6-2-2020
Full Star Full Star Full Star Full Star Full Star

Edgar Covarrubias was really good at communicating with me on my warranty work and what other services that I needed on my car. I would go back to Lexus of Merrillville again for service.

Great service experience

Gayle
CARS
6-2-2020
Full Star Full Star Full Star Full Star Full Star

Quick, friendly service with comfortable waiting area. Will definitely come back to have car serviced and have confidence in their competence.

George Such
GOOGLE
5-31-2020
Full Star Full Star Full Star Full Star Full Star

Friendly sales people, very clean facility, and very reasonable prices!

Great service with friendly people

George
CARS
5-31-2020
Full Star Full Star Full Star Full Star Full Star

Everyone was friendly, your prices were reasonable, and your building was beautiful. Was a pleasure doing business with you! I wouldn't hesitate to buy a car from you again.

Lynn Gray
GOOGLE
5-30-2020
Full Star Full Star Full Star Full Star Full Star
Guru5LN63
Guru5LN63
CARGURUS
5-28-2020
Full Star Full Star Full Star Full Star Full Star

I believe the dealership is a 5 star location. I leasing a 2018 MDX so i wanted to look into paying cash for this vehicle.

Steve Davern
GOOGLE
5-28-2020
Full Star Full Star Full Star Full Star Full Star

I needed and oil change and they got me in and out pretty quickly.

Terry Ballard
GOOGLE
5-28-2020
Full Star Full Star Full Star Full Star Full Star

Great service

Terrence
CARS
5-28-2020
Full Star Full Star Full Star Full Star Full Star

Everyone was friendly and courteous. My service was performed quickly and priced perfect. I've had my Lexus for 10 years and this is the only facility to service my car.

Great service

Sheila
CARS
5-28-2020
Full Star Full Star Full Star Full Star Full Star

Received me quickly and got the work done promptly. They washed my car as usual but this time they took my floor mat on the driver side which is extremely filthy and washed it and I really appreciated them doing that.

Great job!!!

Roderick
CARS
5-27-2020
Full Star Full Star Full Star Full Star Full Star

Great environment, salesperson was nice, process was easy. I would recommend this dealership to anyone looking for a quality vehicle at a great price!

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* Please note that oil changes are performed every 10K miles, except for vehicles using non-synthetic oil, which are performed every 5K miles. See your Warranty and Service guide for details.