Lexus of Merrillville

Lexus Service Center near Schererville, IN

Lexus Service Center near Schererville, IN

Visit Our Service Department Today!

SERVICE MANAGEMENT TEAM Hours

219-576-6079
Monday 7:00 am - 6:00 pm
Tuesday 7:00 am - 6:00 pm
Wednesday 7:00 am - 6:00 pm
Thursday 7:00 am - 6:00 pm
Friday 7:00 am - 6:00 pm
Saturday 8:00 am - 4:00 pm
Sunday Closed

Staying current with your vehicle’s needs is pertinent to the health of your automobile. That is why we at Lexus of Merrillville heavily stress scheduling regular maintenance to make sure your vehicle is operating to the best of its abilities. If you know that you are long overdue for a simple service or require some major upkeep like an engine overhaul, we have got you covered. All you have to do is give us a call at 219-576-6079 to find a date and time that fit your busy schedule!

Service Center

Our goal is to instill peace of mind on your daily drives, and that all starts with a capable Service Department. When you stop by our location, we will give you a comprehensive multi-point inspection to make sure that all of your systems are thriving and are prepared for your future excursions. This includes checking your treads, fluid levels, filters, brake pads, calipers, and rotors. If we notice anything is wrong, we will quickly let you know before we get to work. Then, you can relax in our upscale waiting room while you enjoy a hot cup of coffee on us! Before you stop by, we suggest clicking on the Service dropdown and perusing our specials we currently have running to see how you can line your pockets with some extra cash. Then, you can tap into our Ask a Tech form to submit any questions about your ride.

Parts Department

We understand that some at-home mechanics prefer to get their services done on their own, and that is totally fine! That is why we have a well-stocked Parts Department at our location to help you find all of the components you need to get the job done right. So, don’t hesitate navigating to our Parts Specials page to see how you can save on brake pads, batteries, and so much more! If your tires have eroded past their point of no return, then you can always head over to our Tire Center to find a new set that fulfills your everyday driving requirements. We carry all of the popular brands like Bridgestone, Continental, Dunlop, along with summer, winter, and many other types! Just click on the corresponding link to get your search started.

Complimentary Service

One of the ways that we separate ourselves from similar service centers in the area is by going the extra mile for our customers. That is exactly why we provide Lexus Complimentary Maintenance* to those with a new Lexus. These procedures are offered at 6 months/5,000 miles and 12 months/10,000 miles, so you can always stay current with your model’s health. We will rotate your tires, adjust their pressure, check your fluid, and so much more to make sure you are driving a safe vehicle. Then, we will reset the maintenance reminder light and put your model through its paces to ensure everything is operating properly. If you want to learn more about this, give us a call!

Stop by our Lexus Service Center near Schererville, IN, today at Lexus of Merrillville. We are located at 3957 West US 30 Highway in Merrillville, IN.


Contact Information


Dealership Information

Testimonials

Kyle Cress
GOOGLE
1-25-2020
Full Star Full Star Full Star Full Star Full Star

Quality work

Almeda
CARS
1-24-2020
Full Star Full Star Full Star Full Star Full Star

The friendliness of the people and the quick service. The cleanliness of the dealership and a satisfactory feeling that my car will take me safely to my destination.

Beautiful facility. Friendly staff

Mary
CARS
1-23-2020
Full Star Full Star Full Star Full Star Full Star

Darryl was great. He was so helpful. Made my purchase painless. I thought my trade in price was fair. I absolutely love my Lexus

Great experience purchasing a used Lexus RX350

Sally
EDMUNDS
1-23-2020
Full Star Full Star Full Star Full Star Full Star

No pressure, just facts. Johnathon Vargas knows "everything Lexus" and allowed the vehicles quality to show itself. Johnathon was a pleasure to work with!

Great Experience purchasing a used Lexus RX350

Sally
CARS
1-23-2020
Full Star Full Star Full Star Full Star Full Star

No pressure, just facts. Johnathon Vargas knows "everything Lexus" and allowed the vehicles quality to show itself. Johnathon was a pleasure to work with!

Service

Bernard
EDMUNDS
1-22-2020
Full Star Full Star Full Star Full Star Full Star

How courteous and informative they were while getting service.

Geraldine Dix
GOOGLE
1-21-2020
Full Star Full Star Full Star Full Star Full Star

Always accommodating. Very kind and willing to help

Great service...

Reginald
CARS
1-20-2020
Full Star Full Star Full Star Full Star Full Star

My car was serviced in a timely manner and the customer service was good. I would suggest that the car service door be checked or serviced because I had to wait awhile before it opened.

Donna Benford
GOOGLE
1-19-2020
Full Star Full Star Full Star Full Star Full Star

NX 300 Service

Renee
EDMUNDS
1-19-2020
Full Star Full Star Full Star Full Star Full Star

The service staff is friendly and efficient.

iamforeverJayTV
GOOGLE
1-18-2020
Full Star Full Star Full Star Full Star Full Star

Jerry Storey was the person I dealt with and he is an amazing sales car man, I would refer him to anyone looking to purchase the car. Amazing team they have over there at Lexus Merrillville!

Rita Herakovich
GOOGLE
1-17-2020
Full Star Full Star Full Star Full Star Full Star

Kudos to Lexis of Merrillville ..excellent dealership in every way! Courteous, competent service staff, accommodating, helpful, knowledgeable sales representatives, among worth mentioning: Bruce, thank you, Chris K. thank you..both went beyond expectations to ensure I had a perfect experience recently. In th past I took my cars (I have 3 lexus') to Chicago for service, but I am now a Lexus of Merrillville fan. They rock!

Great Service

Anya
CARS
1-17-2020
Full Star Full Star Full Star Full Star Full Star

The full experience was great as usual. Always a pleasure working with Edgar . I will always return to this location for service, and also my next purchase.

Beautiful facility

Richard
CARS
1-17-2020
Full Star Full Star Full Star Full Star Full Star

They were very efficient getting me into a loaner car and doing the service I needed. Also very polite and professional

Lexus of Merrillville Visit

Robert
CARS
1-14-2020
Full Star Full Star Full Star Full Star Full Star

Quick and professional service. Received our first free maintenance on our RX 350. Been going to this dealer for years now as this is our third Lexus.

New car purchase

James
CARS
1-14-2020
Full Star Full Star Full Star Full Star Empty Star

Alex was kind and I felt no pressure to purchase. She made my visits easy. I was able to close the deal

Great service

David
CARS
1-14-2020
Full Star Full Star Full Star Full Star Full Star

Good explanation from Chris Hodges on all aspects of the service. I had the car towed in and they took it from there and called back right away so I knew what was going on.

Joan Hampton
GOOGLE
1-14-2020
Full Star Full Star Full Star Full Star Full Star
Ron Peyton
GOOGLE
1-13-2020
Full Star Full Star Full Star Full Star Full Star

I drive 250 miles because they had the Lexus I wanted. I found them to be very customer focused. We worked out all the details before I left from home and it was just as we discussed. They had a problem with their computer system so it took several hours to complete the deal. They went the extra mile to take care of us. Would have no problem driving that far again for the service!

Great service, clean, comfortable facilities

Mark
CARS
1-11-2020
Full Star Full Star Full Star Full Star Full Star

Service was performed professionally. Staff was very pleasant. Chris solved a transmission issue that another dealership could not. Kept informed during the process.

Great Service Team

Susan
EDMUNDS
1-10-2020
Full Star Full Star Full Star Full Star Full Star

The Service team is always very friendly. The service is always completed in a timely manner. The advisors are also very knowledgeable answering any questions you may have!

Great service team

Susan
CARS
1-10-2020
Full Star Full Star Full Star Full Star Full Star

The Service team is always very friendly. The service is always completed in a timely manner. The advisors are also very knowledgeable answering any questions you may have!

Good service

Leon
CARS
1-9-2020
Full Star Full Star Full Star Full Star Full Star

Good customer service My salesman Jerry Storey was greatest he managed to get me within 45 minutes of making the decision to buy a car. I want to make sure i will recommend everyone I know to come to Lexus of Merrillville .

Joseph McCrary
GOOGLE
1-9-2020
Full Star Full Star Full Star Full Star Empty Star

very clean when i walk into the service area.

Arman Sarkisian
GOOGLE
1-7-2020
Full Star Full Star Full Star Full Star Full Star

I believe my recent purchase makes 5 or 6 Lexus vehicles my parents and myself have made. We started in Lexus of Orland Park and transitioned to Merrillville when that location opened. Everyone at the Merrillville location is professional and goes the extra distance to ensure we are taken care. This is true whether we are buying or just visiting for service. My salesman Joe was great. I was in a rush and I think he managed to get me out the door within 45 minutes of making the decision to move forward. I want to make a special note of the service department at Lexus. It is hands down a quality system and experience. I never have to go too far out to calendar a service and courtesy vehicles are always available. This is a such a great benefit to customer who cannot always sit and wait for service during the day.

Great sales and great service at Lexus of Merrillville

Arman
EDMUNDS
1-7-2020
Full Star Full Star Full Star Full Star Full Star

I believe my recent purchase makes 5 or 6 Lexus vehicles my parents and myself have made. We started in Lexus of Orland Park and transitioned to Merrillville when that location opened. Everyone at the Merrillville location is professional and goes the extra distance to ensure we are taken care. This is true whether we are buying or just visiting for service. My salesman Joe was great. I was in a rush and I think he managed to get me out the door within 45 minutes of making the decision to move forward. I want to make a special note of the service department at Lexus. It is hands down a quality system and experience. I never have to go too far out to calendar a service and courtesy vehicles are always available. This is a such a great benefit to customer who cannot always sit and wait for service during the day.

A wonderful dealership for sales and service.

Arman
CARS
1-7-2020
Full Star Full Star Full Star Full Star Full Star

I believe my recent purchase makes 5 or 6 Lexus vehicles my parents and myself have made. We started in Lexus of Orland Park and transitioned to Merrillville when that location opened. Everyone at the Merrillville location is professional and goes the extra distance to ensure we are taken care. This is true whether we are buying or just visiting for service. My salesman Joe was great. I was in a rush and I think he managed to get me out the door within 45 minutes of making the decision to move forward. I want to make a special note of the service department at Lexus. It is hands down a quality system and experience. I never have to go too far out to calendar a service and courtesy vehicles are always available. This is a such a great benefit to customer who cannot always sit and wait for service during the day.

Great Service

Marcia
EDMUNDS
1-5-2020
Full Star Full Star Full Star Full Star Full Star

Whenever I come in for service, I am waited on immediately and always informed of what the service plan is for my mileage and am always happy with the service on my car.

Great Service

Marcia
CARS
1-5-2020
Full Star Full Star Full Star Full Star Full Star

Whenever I come in for service, I am waited on immediately and always informed of what the service plan is for my mileage and am always happy with the service on my car.

kiwilinkj
GOOGLE
1-3-2020
Full Star Full Star Full Star Full Star Full Star

Bought a new car from Merrillville The best experience was my Salesman, Dave Gardiner. He was an outstanding Gentleman. He made the purchase of my new car the best Car buying experience I’ve ever had. Industry needs more Dave Gardiner’s. He is patient and answered every question. He really knows his cars. Can’t say enough good things about his demeanor. I drove 5 hours to this dealership not knowing anyone there for the color and options of the car. He made the drive all worth it. I also enjoyed the financial gentleman, Bob Winland. He was very nice- a good sense of humor. Liked dealing with him. Bruce Clark was also very nice. Sent me a UPS pkg on New Year’s Eve. I rate this dealership 10 out of 10!

Fantastic Experience at Lexus Merrillville, Indiana

Michael
EDMUNDS
1-3-2020
Full Star Full Star Full Star Full Star Full Star

Bought a new car from Merrillville The best experience was my Salesman, Dave Gardiner. He was an outstanding Gentleman. He made the purchase of my new car the best Car buying experience I’ve ever had. Industry needs more Dave Gardiner’s. He is patient and answered every question. He really knows his cars. Can’t say enough good things about his demeanor. I drove 5 hours to this dealership not knowing anyone there for the color and options of the car. He made the drive all worth it. I also enjoyed the financial gentleman, Bob Winland. He was very nice- a good sense of humor. Liked dealing with him. Bruce Clark was also very nice. Sent me a UPS pkg on New Year’s Eve. I rate this dealership 10 out of 10!

Michael L.
YELP
1-3-2020
Full Star Full Star Full Star Full Star Full Star

Bought a new car from Merrillville The best experience was my Salesman, Dave Gardiner. He was an outstanding Gentleman. He made the purchase of my new car the best Car buying experience I've ever had. Industry needs more Dave Gardiner's. He is patient and answered every question. He really knows his cars. Can't say enough good things about his demeanor. I drove 5 hours to this dealership not knowing anyone there for the color and options of the car. He made the drive all worth it. I also enjoyed the financial gentleman, Bob Winland. He was very nice- a good sense of humor. Liked dealing with him. Bruce Clark was also very nice. Sent me a UPS pkg on New Year's Eve. I rate this dealership 10 out of 10!

Merrillville Was Best Dealership Ever!!!

Michael
CARS
1-3-2020
Full Star Full Star Full Star Full Star Full Star

The best experience was my Salesman, Dave Gardiner. He was an outstanding Gentleman.He made the purchase the best car buying experience of my life. Industry needs more Dave Gardiner’s. I drove 5 hours not knowing anyone there. He made the drive all worth it. I also enjoyed the Financial gentleman. He was great! Bruce Clark was kind enough to send me temp plates because I drove from S. I’ll. I rate you guys 10 out of 10!

Great Service

Greg
CARS
12-31-2019
Full Star Full Star Full Star Full Star Full Star

I ALWAYS feel welcome. I never have felt I was just one more person coming in for service. I believe this dealership has what every other dealership strives for but comes up short. This dealership is sincere. Whatever motivates them, benefits the customer.

Very nice facility.

Moses
CARS
12-27-2019
Full Star Full Star Full Star Full Star Empty Star

Good my service went well. Loaner was dirty but nice vehicle. Service man was very nice and explained service clearly

Jack Gray 5
GOOGLE
12-24-2019
Full Star Full Star Full Star Full Star Full Star

Great service

Jack
CARS
12-24-2019
Full Star Full Star Full Star Full Star Full Star

Easy to drop off and pick up when finished. Friendly customer service. Very timely service and good quality work. We'll definitely use again.

Lady Sax® in a Lexus!

Ernie
CARS
12-24-2019
Full Star Full Star Full Star Full Star Empty Star

The dealer was closest to my home and convenient. The salesman, Mr. Jones; I found trustworthy because of a former business association.

Efficient

Terri
CARS
12-23-2019
Full Star Full Star Full Star Full Star Full Star

Nice facility, efficient service and great customer service. Would recommend this dealership for repairs and service. Not used for purchasing vehicle.

Lynn Byrd
GOOGLE
12-22-2019
Full Star Full Star Full Star Full Star Full Star

Christopher Kuykendoll works as a car salesman there and he is the reason I brought my Lexus there! He's a pretty good guy if u ever go ask for him he definitely looked out for me! I also made a new friend thx Chris for the wonderful experience.

Great Service

Kathryn
EDMUNDS
12-21-2019
Full Star Full Star Full Star Full Star Full Star

Honest, nice people, efficient service

Great service!

Noel
CARS
12-21-2019
Full Star Full Star Full Star Full Star Full Star

Customer service was excellent. The place was clean including the restroom. Definitely will be returning to this place in the future.

Excellent Salesman and Great Services

Joyce
EDMUNDS
12-21-2019
Full Star Full Star Full Star Full Star Full Star

You get TEN stars! For the first time I can say you all are the best in every way, from your salesman to the finance manager to receptionist. This dealership is simply the best❤️

Great Salesman, excellent services, friendly staff

Joyce
CARS
12-20-2019
Full Star Full Star Full Star Full Star Full Star

You get TEN stars! For the first time I can say you all are the best in every way, from your salesman to the finance manager to receptionist. This dealership is simply the best❤️

Great Service Dept

Mary
EDMUNDS
12-19-2019
Full Star Full Star Full Star Full Star Full Star

Service department has always treated me right. Sales Dept is great too~

2 time rx450h owner

Everett
EDMUNDS
12-19-2019
Full Star Full Star Full Star Full Star Full Star

Courteous, respectful, and trustworthy over the years. Great service department!

Friendly and Professional Staff

Roseann
CARS
12-17-2019
Full Star Full Star Full Star Full Star Full Star

I always enjoy going to the dealership. Everyone is very professional and so friendly! It’s very welcoming and relaxing too.

Edna Wilson
GOOGLE
12-16-2019
Full Star Full Star Full Star Full Star Full Star

Went for and oil change and got a Christmas coupon and free car wash

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* Please note that oil changes are performed every 10K miles, except for vehicles using non-synthetic oil, which are performed every 5K miles. See your Warranty and Service guide for details.