“ I received excellent, courteous service that was done accurately and in a timely manner. Thanks for taking good care of me and my vehicle. ”

“ Purchased a pre-owned vehicle. Extremely knowledgeable and helpful staff. The entire experience was great ”

“ My husband and I purchased a car from Lexus of Merrillville. We had a great experience with everyone we came into contact with! Everyone was very kind and made sure we were comfortable. The purchasing process was very transparent and smooth. ”

“ I had had a great car buying experience with Mr. Daryl Jones. He was very pleasant to work with. Great customer service. ”

“ In and out quickly, and they were able to utilize my coupon from the mail. They’re always very courteous and friendly. ”

“ Everyone was extremely kind, knowledgable and helpful. Are Salesman Bob was awesome. Best car buying experience we have ever had. The finance department was great as well. Everyone we encountered at the dealership were really kind. Thank you all very much. ”

“ I appreciate the professional of the staff and the overall welcoming environment of the dealership. ”

“ Car was exactly as advertised, no surprises. Alex was as helpful as she could be considering the system problems. Four hours is too long. ”

“ Everyone was very professional yet friendly and helpful. Pete, Johnathon, and Rick Coven made our Lexus delivery a experience we’ll come back too again! ”

“ Great service from Chris. Looked for more sales to save on costs but none were available. ”

“ Attentive staff, accurate service and nice loaner car offered. ”

“ I/we were greeted professionally and warmly and that high-level professional and direct interaction continued throughout the sale and closing process; and having done our homework before coming to the dealership, I/we particularly appreciated that Lexus of Merrillville led with a very good offer right out of the blocks. ”

“ The employees kindness. Customer service, very professional. The installations very clean. Excellent mechanics and very good service in the car wash. ”

“ Took time to show and explain everything I asked about. Wouldn't want to buy from anywhere else. This location is the bomb they make time for you then other places. ”

“ Always a good experience, see Chris for service and Darryl for sales ”

“ I've never had a bad experience here. ”

“ Cheerful provision of a loaner delivered for my convenience as well as the speedy completion of the extensive periodic maintenance performed. ”

“ In and out within an hour. ”

“ honest, professional and qualified ”

“ Edgar was very nice to work with - every thing went as smooth as a possible Having a loaner made it so much easier ”

“ I Feel Like I have a New Family. I will be looking forward to doing more business with Lexus of Merrillville. ”

“ I Feel Like I have a New Family. I will be looking forward to doing more business with Lexus of Merrillville. ”

“ My Salesman was very knowledgeable of the product and he was super personable. He contacted me days following the sale to be sure everything was going well. ”

“ A clean and courteous atmosphere. It always seems to take a long time for an oil change and wash. Everyone involved was very friendly and courteous. ”

“ The professionalism, knowledge of product, friendly staff, and, my sales person (Alex) was absolutely the best! I look forward to coming back for service. ”

“ Joe was great to work with. He made the car buying experience pain free. Everything was easy and smooth. Would definitely recommend this dealership and working with Joe. ”

“ I like the quality of service and working with Joe and Chris. My car is treated with care, and I'm treated like a valued customer. ”

“ Very satisfied with the level of service and the efficiency of the whole car buying process. Joe was great to work with. Definitely recommend this dealership. We will be back!! ”

“ timely responses. use of technology to update customers on status of vehicle ”

“ Clean facility and friendly service staff ”

“ The experience exceeded my expectations. Also, my car was cleaned and thoroughly vacuumed. It was really an awesome experience. I will definitely be back. ”

“ Excellent service, sales guy worked hard to get me a great deal ”

“ Excellent service, sales guy worked hard to get me a great deal ”

“ My sales associate (Alex) was great and the sales Manager (William Haddad) was excellent! They stayed well past closing to see that I was taken care of. Very nice people indeed. Thank you very much. ”

“ My sales associate (Alex) was great and the sales Manager (William Haddad) was excellent! They stayed well past closing to see that I was taken care of. Very nice people indeed. Thank you very much. ”

“ Overall professional, low pressure atmosphere. I thought the process could have gone a bit quicker, but it wasn’t bad. Some minor details got overlooked, but we worked through them. ”

“ Great store! Everyone there talks to you. Very friendly. I would refer them to all my friends. It's worth it. ”

“ as always professional and courteous ”

“ I had a terrific experience. The service was prompt and best of all, I got a great car wash. ”

“ My service consultant was Edgar and he made sure I was taken well care of. ”

“ I bought a used 2016 Lexus RX350. the RX was better when I got there. Very Happy. The RX was well worth the price I bought it for. EVERYONE in the dealership was very nice. ”

“ Lexus and customer service are typically a given, but Lexus of Merrillville is just a cut above the rest. Joe Sepulveda was our Salesmen, and he was informative, easy to work with, and took the time to understand our wants and needs. I would exponentially recommend Lexus of Merrillville, more in specifically, Joe. Additionally, he was on point with his restaurant recommendation. ”