“ The no pressure sales approach and also the amount of knowledge the sales people have about their product. I’m extremely happy. ”

“ Each time I bring my vehicle in for service, I am confident that everything will be handled with care and cost effective ”

“ Love all the conveniences when I have service done. Beautiful areas to sit and wait. Dealership is always clean and neat. ”

“ Darrel was great to work with, he responded to all of my questions and needs. He was also very familiar with the operation of the vehicle and showed us how to utilize the features. ”

“ This place is extremely professional and very very friendly. Joseph Sepulveda was outstanding in his expertise in all Lexus products and was a very big help with my purchase of a 2016 RX 350. This is a wonderful and caring staff with a no pressure approach in sales. Not to mention the facilities at this dealership are beautiful! Give this dealership a try, you won’t be disappointed. ”

“ Very nice facility. Great service associate.Everything was on time and professional. The service associate met me and took note of my problems and helped me ”

“ Bob (sales) was great. Bob (finance) was very transparent and great to work with as well. ”

“ This is the best place to get a car and receive the best customer service. I had a nail stuck in my tire the size of my index finger and they have fixed it within hours. They always go above and beyond. When you buy luxury expect to be treated like one and I always get this kind of treatment when I visit Lexus of Merrillville. ”

“ I like the personal attention to me and my car when I arrive. I feel welcomed and not a burden. I believe my Lexus will be serviced/repaired to the highest standards. ”

“ I like the personal attention to me and my car when I arrive. I feel welcomed and not a burden. I believe my Lexus will be serviced/repaired to the highest standards. ”

“ Everything and everyone was so nice and professional. They made you fill like whatever situation or circumstances you had coming in to purchase a car. They just made it much easier to buy one . The Salesman was just that nice and patient with me. ”

“ Chris has great customer service! He took care of me and my car quickly. The process was easy to stop off my car and they provided a courtesy vehicle so I didn't have to wait. ”

“ The thoroughness and kindness of everyone exceeded all expectations ”

“ Quick and attentative to my requests ”

“ The staff is always friendly, and the service that you receive is of quality. Snacks and water are available while you wait. ”

“ My salesman, Bob Navarro, was very friendly, knowledgeable, and did not “push” us into a decision like some salesman. We would definitely buy here again. ”

“ Service was fairly quick. Edgar was friendly and professional. ”

“ Friendly and knowledgeable staff. Quality repairs in a timely fashion. Relaxing environment while you wait. Great customer service and I will continue to utilize LEXUS for all my service appointments. ”

“ Friendly staff and quick service ”

“ Great customer service! See Johnny for your next Lexus! ”

“ The personal care the salesman gave he was very knowledgeable at what he was doing and answered all my questions ”

“ Chris was great to work with, very informative and accommodating to my ever busy changing schedule. I have nothing, but great things to say about Lexus and this dealership. ”

“ The salesman Daryl Jones recommendation on a car was better than the one we were looking at. His expertise in understanding and meting our needs excellent. The consummate professional with that personal touch. ”

“ Salesman were helpful. They answered all of my questions without hesitation. I felt like I got a fair deal without being pressured in any way. ”

“ Chris is great , he’s on top of things. Always willing to take care of things and pleasant to deal with . Gets things done ”

“ Professional and thorough ”

“ You make it very easy ”

“ Expertise in knowing the problem and how to fix it. ”

“ Jerry was great ”

“ Excellent service and professional, very detailed oriented people. From the beginning when I stepped out of the car until I picked it up, the experience and communication was on point. ”

“ I recently purchased a car at Lexus of Merrillville with Johnathon Vargas as my salesman. He has went above and beyond to take care of everything that I was concerned about. They actually care about their reputation and know how to treat the customer. I will definitely be buying more vehicles from them! Thanks Johnathon! ”

“ Lexus of Merrillville exhibits the same top-notched service I have come to now over the past 20 years. My Darryl, my sales rep, was personable, attentive and pleasant to work with. Very happy with my most recent sale!! ”

“ Very professional and friendly staff. I was a few minutes late for my appointment due to traffic and felt awful. They treated my like royalty and said they were there to serve me. What??? That doesn’t happen anymore. Lexus you got it going on!!!! Keep it up! ”

“ I am currently driving a Mercedes and traded in my Lexus. I hate the service I receive and dislike the car. As soon as it is paid off I am going to see Joe at Merriville and I will be buying another Lexus! He is very knowledgeable and is always willing to go the extra mile for his clients. The service department (Chris) gives by far the BEST customer service ever than any car dealer I have dealt with. Also Pete the GM is pretty awesome to deal with. Thank you Lexus of Merriville for being #1! ”

“ Friendly and Quick Service ”

“ I have had a great experience at this dealership. I bought my car at this location and also do my maintenance here. Everyone is friendly and helpful. I like the free car washes too. ”

“ It was friendly, fast and courteous. The waiting (reception) area was clean and comfortable. I WAS TREATED VERY WELL. GREAT TEAM WORK. ”

“ I schedule early apointments and I am received on time and in an extremely friendly manner. ”

“ Very friendly, efficient professional service , offered us a loaner vehicle with out us asking. We arrived and within 10 minutes we were taken care of. Very nice staff. Great job ”

“ Quick and efficient. ”

“ Buying process was simple. I have not had a bad experience taking the vehicle in for service. ”

“ I trust the work performed by Lexus employees. Also, our salesman Joe is a great guy. Buying process was simple. I have not had a bad experience servicing the vehicle. ”

“ Approached quickly Answered questions fully and honestly Not pushy ”

“ Polite staff, relaxing atmosphere while waiting, nice waiting room, quick service. Always spoke to with professionalism and positive feedback. Feel like family and comfortable as well. ”

“ Jonathan our salesman was very patient as we test drove three used cars before making a decision to buy. We had to make an appointment to come back to the dealer for some repairs and he was very thorough with following through and making sure we were in the loop. ”

“ Polite staff, relaxing atmosphere while waiting, nice waiting room, quick service. ”

“ Friendliness and professionalism of Chris Hodges. ”