“ Quick and easy. Treated courteously as well. It was too cold to get a car wash but usually they do wash our car. Clean facilities as well. ”

“ My daughter and I went there last weekend and were pleasantly surprised by not only your selection of pre-owned vehicles, but by our salesman Jonathon. He was relatable, smart, very knowledgeable about your brand and wasn't pushy like some other sales people we have crossed paths with in the past. He really was a breath of fresh air and because he was so helpful to us and talked us thru everything, I found him to be honest and very likable. My husband and i will be back within the next year to...View More ”

“ Chris and Todd are always willing answer any questions I might have. I always feel that I am in good hands. ”

“ Chris and Todd are always willing answer any questions I might have. I always feel that I am in good hands. ”

“ Genuine service member who was not pushy and worked one on one with me to make sure the sales process went as smooth and possible. ”

“ Johnathon is truly someone who cares about people. He made buying a car a breeze. He listened to everything I wanted in a car and went above and beyond to make sure I was happy. He explained everything in detail and was able to answer all questions. He gave his full attention to helping me find the perfect car. I would recommend anyone looking for a luxury car to give him a visit! You will not regret it. ”

“ Quick, expert service. I and out in less than an hour. Very impressed for my first time dealing with Lexus service Dept. ”

“ Friendly, met us as soon as we pulled. Came out and explain what was done sooner than the time that indicated it would take ”

“ The service departmeng goes out of their way for my wife. ”

“ I was greeted in a timely matter for service. The waiting area is very comfortable. I experienced great communication with service representative, CLEAN CAR! ”

“ Everything is always great at Lexus of Merrillville. Staff is courteous and willing to help. My car is always delivered clean when work is complete. ”

“ I Purchased a used vehicle on their lot and in the past had had bad experiences shopping for vehicles in the greater Chicago metro, living in Wisconsin it is a lawless environment down there!. I have to say things changed completely when I stepped in to Lexus of Merrillville. I was greeted right away and after asking for a sales rep I was introduced to Bob Navarro. He was a very genuine, knowledgable salesman who answered all of my questions and not once tried to push me into anything. He was...View More ”

“ I brought my car in because a loud noise and rubbing coming from the front of car when I brake they kept it next day gave me estimate my car was ready that afternoon. Thank You ”

“ Quick turnaround of service. ”

“ I just bought my previously leased RX fromLexus of Merrillville. This was the fourth vehicle I’ve leased from them. My salesman, Joe Sepulveda, does an outstanding job and is extremely helpful and knowledgeable. Willie and his entire staff are simply the best. And Todd and his service team are really accommodating and top notch! ”

“ Joe and Pete made my whole buying experience so easy! And when I come to service Todd always takes care of me! I will definitely be back!! ”

“ Joe was very helpful and professional. He made sure the purchase of my car was a very good experience. ”

“ It was the easiest car purchase that I’ve made. You had the car I wanted and the salesman allowed me to make a decision without any pressure. Dealing with the finance manager was also easy. ”

“ Always a positive experience with Joe. I have referred multiple people to go see him and all are always pleased. Great business mind and straight forward. ”

“ Joe was great and made the whole experience easier! ”

“ After talking to Joe Sepulveda I felt confident, knowing exactly what to expect out of purchasing a Lexus. He’s salesmanship and kind personality prove him to be a winner. ”

“ It was the easiest car purchase that I’ve made. You had the car I wanted and the salesman allowed me to make a decision without any pressure. Dealing with the finance manager was also easy. ”

“ Every time i come to lexus i ask for Joe! He is a great salesman and very knowledgeable of the car details! Chris in service always has my car in and out in a good time! ”

“ Joe truly believes a Lexus is the best looking and safest car on the market. He answered all my questions and is very knowledgeable. Ask for Joe by name. You won’t be disappointed! ”

“ Joe Sepulveda is an outstanding sales associate.. We just moved back to Indiana and we needed a truck and Joe went out of his way to find us an awesome vehicle .. and what a great price ”

“ Service is always great here. Very nice people. Always helpful. Answers questions and explains things. Great clean facility as well. ”

“ The best car buying experience ever. Last year I purchased a pristine, Jaguar XJL in white with 30,000 miles. This car was literally in perfect condition & I received a very fair deal honestly. I had it serviced shortly after at Jaguar of Jacksonville & the Senior Jaguar mechanic said, it was one of the best maintained pre-owned Jags he ever serviced. I was thrilled, because buying pre-owned can often be challenging. I want to extend a HUGE thank you to Mr. Willie Haddad. He made my buying...View More ”

“ Carter is very professional and patient. He takes time to listen and to respond with helpful information. He is the respectful person that I expected after buying a car from Dave Gardner. ”

“ The service staff is friendly and knowledgeable. Good hours and really clean facility. Nice selection of cars and we've always gotten great deals. ”

“ Great facility and amenities. World class customer service. Professionally trained technicians to fix my car correctly. I only have my Lexus serviced here. ”

“ Staff is friendly and helpful. On time appointments, and comfortable waiting area. ”

“ Very professional and accommodating Chris went out of his way He kept me informed on what was being done and updated me along the way ”

“ Done on time, good communication . Easy to make my appointment and discussed all the details in advance. Will take car to be serviced here again. ”

“ I liked how the salesman Joe responded to all my questions via text and gave me his number for any future questions. ”

“ Professional salesmen, speaking clearly for full understanding. Appreciated the time they took on my vehicle to get it done right. ”

“ I'm a long time customer and have enjoyed the personal attention of the service department personnel. They express a genuine interest in your concerns and the waiting area is always clean and comfortable. I was reminded of the times when Mark would come through for a short greeting and chat. ”

“ The friendliness of the people and the quick service. The cleanliness of the dealership and a satisfactory feeling that my car will take me safely to my destination. ”

“ Darryl was great. He was so helpful. Made my purchase painless. I thought my trade in price was fair. I absolutely love my Lexus ”

“ No pressure, just facts. Johnathon Vargas knows "everything Lexus" and allowed the vehicles quality to show itself. Johnathon was a pleasure to work with! ”